Wendy's

3.6
1033 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
685 N. Delsea Drive, Glassboro, NJ
08028, United States

Hours

Reviews

3.6
1,033 reviews
5 stars
388
4 stars
239
3 stars
165
2 stars
62
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported consistent issues with incorrect orders, missing items, and overall incompetence in fulfilling requests.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly presented, or spoiled items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a generally unkempt environment.

Drive-Thru Experience

Customers frequently noted long wait times and slow service in the drive-thru, often exacerbated by staff inefficiency.
  • FA
    Faraz Ahmad
    Nov 9, 2025
    1.0
    Absolute Worst Experience — Extremely Disappointed I rarely ever leave reviews, but this Wendy’s experience was unbelievably disappointing. I went through the drive-thru to order a $5 Biggie Bag (chicken sandwich, fries, nuggets, and a drink). The greeting at the window was unfriendly, but I tried to be understanding — everyone has tough days. After waiting nearly 10 minutes for my order, I received the bag and parked in the lot to eat. To my surprise, the order was completely wrong — it had hamburgers and bacon, which I don’t consume. The dining area was closed, so I politely went back near the drive-thru window to explain the mistake. First she kept on ignoring me and signalling me to go around and talk at the drive thru speaker , but finally she opened the window. Instead of apologizing or offering a quick fix, the staff member rudely told me to drive around again, even though there were six cars ahead — meaning another 15–20 minute wait — just to correct their mistake. When I calmly suggested that she could bring the correct order out to my car and I’d return the wrong one, she slammed the window shut mid-sentence and walked away. I’ve noticed this location is often slow and unprofessional, but this was beyond unacceptable. Compare this to Raising Cane’s right next door — they greet customers warmly and fix any issues instantly. I made the mistake of choosing Wendy’s this time, and I regret it completely. Absolutely the worst Wendy’s I’ve ever visited. I strongly recommend others avoid this location.
  • LL
    LostBoundaries Lsb
    Nov 1, 2025
    1.0
    Workers were extremely rude. I was trying to tell them what I wanted to order and they kept interrupting me yelling and being smart. I then try to tell him I wanted to order a separate order and they completely ignored me and stop talking. I also called hello multiple times and I pulled up to the window to pay as soon as I went to the window they took my car, slammed the window closed and then once I grab my food, I didn't even have time to even look at my food before they slammed the window close and didn't even say anything to me both times I said thank you. They ignored it Very rude workers definitely one star even gave me the wrong food🤦‍♂️🤦‍♂️ Wendy's plz do better this bad for business
  • CB
    Charlotte Bernardo
    Oct 24, 2025
    1.0
    Most unprofessional fast food restaurant I’ve been to. My order was rushed, and the worker kept cutting me off. The food presentation was horrible.it looked like someone had pressed their fingers into the burgers. Very poor customer service. I was disgusted by how the burgers and nuggets looked. I’m not picky, but this completely ruined my appetite. To make it worse, one of my burgers was missing. worst service ever. if you want to be pissed off, then come to this Glassboro Wendy’s.
  • ZP
    ziggy po
    Oct 13, 2025
    1.0
    I went late with a friend the other night. After a past experience in which they forgot my sauce, I blurted out that I needed sauce for my nuggets. I realize my blender in cutting the drive-through worker off, but before I had a chance to apologize, I was called an asshole. I don’t believe this is how an establishment be treating their customers. Truly despicable!
  • SC
    Sergio Cortes
    Oct 5, 2025
    1.0
    Worse experience. Was in line for a half hour, they were out of a lot of items I asked for and food was cold. I’m never coming back to this location.

Frequently Asked Questions About Wendy's

Is Glassboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.