Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the friendly and attentive service, particularly highlighting staff members like Gilda and Danny.
Food Quality
The food received positive feedback for being delicious and fresh, with specific mentions of burgers and chicken tenders.
Cleanliness
While many reviews noted a clean environment, there were some concerns about specific areas needing attention.
Order Issues
A few customers reported problems with order accuracy and wait times, particularly for to-go orders.
JB
John Bosco
3 days ago
5.0
Came in with the family of 5, manager took our order she was polite and my girls loved her. I saw they removed a grilled cheese from the menu, but the manager Sandra in the kitchen said she would make it anyway! Made my daughter's day, food was seaming hot, out fast, and delicious. Hands down best smash burger experience I have ever had!
LH
Leila Hewitt
Feb 20, 2026
5.0
Great food and amazing service! I spilled my water on the floor and the workers were very kind, specifically Danny and Gilda.
EH
Emmare Hdz-Manaytay
Feb 19, 2026
5.0
Gilda, is so wonderful and so helpful when we went to eat lunch with our family. Very nice people. Love it here
PV
Paula Vivona
Feb 14, 2026
5.0
Gilda was amazing! She was friendly and attentive to our needs. The food was good and the prices were reasonable.
BB
Ben
Feb 5, 2026
4.0
Great place to get a meal and talk to people or use your laptop if you don't want to much noise (if the music is loud just ask them to turn it down like I did). One con i will say that needs fixing if its still a problem (I haven't done to-go in a year) is how long it takes to get your order on a to-go. I get that smashburger is slightly better/a step above fast food, but even when it was empty it took 12 minutes. Sometimes almost half an hour! If its because of online orders or quality control, I would suggest telling the customer upfront on to-go orders how long the wait time is; just some feedback.
But overall, Its not bad if you aren't in a hurry. Decent food, just don't expect it for to-go
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