McDonald's

3.9
1584 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 Passaic St, Garfield, NJ
07026, United States

Hours

Reviews

3.9
1,584 reviews
5 stars
830
4 stars
299
3 stars
187
2 stars
71
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, leading to frustration with service quality.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders and food preparation issues.

Staff Performance

Feedback highlighted a mix of friendly and unprofessional staff interactions, with some employees praised for their service while others were criticized for poor communication.

Cleanliness

The restaurant was noted for its cleanliness by several customers, although some reviews mentioned dirty tables and bathrooms.

Management Concerns

Several reviews indicated a lack of effective management oversight, contributing to service and order accuracy problems.
  • CG
    Cesar Gil
    4 days ago
    5.0
    There is an older gentleman that I noticed was moving around Giving great customer service, seeing which customers needed the bathroom taking food to cars making sure everybody was serviced properly every McDonald’s needs A guy like this when I left, I asked for his name his name was Gregory.
  • ML
    Mika Quispe Ludena
    Dec 31, 2025
    5.0
    Todo muy bien atienden muy rápido y muy buena manera todos los trabajadores
  • JV
    Julius Velez
    Dec 25, 2025
    1.0
    Every time I stop here I hope the service is better than the last time. But nope. And again I'm asked to pull over and wait. Plus my order was wrong. No meat on my sac biscuit. Incorrect drink size. It's as if management here is never there or does not care.
  • AA
    Anthony
    Dec 23, 2025
    2.0
    The food is worse than before the only good thing is the shakes
  • CL
    Cram lorra
    Dec 2, 2025
    5.0
    Nice McDonald's to go for breakfast with kids. Good service, professional personal and patience with customers. They speak good English and good Spanish. 👍

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 180 Passaic St, Garfield, NJ?

This McDonald's location operates 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services including same-day and no-contact delivery.