McDonald's

3.9
1573 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 Passaic St, Garfield, NJ
07026, United States

Hours

Reviews

3.9
1,573 reviews
5 stars
822
4 stars
298
3 stars
187
2 stars
70
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially during busy hours.

Customer Service

Mixed feedback on customer service; while some praised staff for being friendly and attentive, others reported poor service and communication issues.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, including dining areas and restrooms.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, indicating a need for better attention to detail.

Food Quality

While some customers enjoyed the food, there were complaints about freshness and preparation, particularly with specific items like fries and burgers.
  • JG
    James Gaffney
    2 days ago
    1.0
    11/22/25 @ 9pm . A clown exists in the kitchen again. My wife and mother in law asked me to get them a fish filet n fries each. Both NO TARTER Sauce. I was here with my 17 yr old daughter. My daughter ordered the 2 meals and we took the meals home. Both fish filets were piled on with tarter sauce on top of the fish and under the fish on the role. Clearly done as a joke. Like oh you dont like tarter sauce? Take this!!!!! Wife n mother in law were very hungry and then they saw this on each sandwich and both were ordered with no tarter sauce. A CLOWN IN THE KITCHEN. I HOPE YOU GET CAUGHT AND FIRED.
  • CC
    Cindy
    3 days ago
    5.0
    A very friendly Mcdonald's location that also serves full bags for fries. While in store, I saw an employee take pictures for a family dining there. A lady calling for orders to be picked up was friendly with positive energy. An older guy, maybe the manager?, was also very friendly. Everyone working there were engaging and professional. If Mcdonald's locations near where I live were more like this one in terms of food and service, I would've been more inclined to go to Mcdonald's
  • PP
    PandY
    6 days ago
    5.0
    I had a good experience when I went last week. I went early because my children wanted a happy meal for lunch. The lady working at the front helped me out even though it was breakfast time and there was a couple minutes to lunch. Also, another female greeted us and it turned out. She was the owner of the restaurant that was very kind.
  • QJ
    Qwanda Jefferson
    Nov 17, 2025
    4.0
    My 5 year old loves this place.
  • BG
    BD GIANTS
    Oct 2, 2025
    1.0
    I don’t know what’s wrong with them. The fish fillet sandwich and three large fries took almost 15minutes and this is not the first time too many people inside using phone and customer waiting everyone on the reserve line that’s not fair. Owner should be checked out what’s going on see the camera. What your employee doing is your business? I’m not trying to teaching you how to run your business, butvery bad customer service from the shop not highly recommend this shop.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 180 Passaic St, Garfield, NJ?

This McDonald's location operates 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services including same-day and no-contact delivery.