Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude or indifferent attitudes from staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with several customers noting that their requests were not fulfilled properly.
Food Quality
Mixed reviews on food quality; while some enjoyed the meals, others received cold or stale items, and there were reports of moldy food.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms, while others mentioned that the dining area was well-kept.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff members and enjoyable food, indicating that experiences can vary significantly.
DT
D T
Jan 20, 2026
1.0
These people are absolutely miserable, no smile, no greetings, just a sad place to visit.
My kids asked what's wrong with these people..
Never again!
SM
Steven Morales-Melo
Oct 11, 2025
2.0
They forgot our nuggets they were all acting like they didn’t work and looking at us wierd with a disgusting look in the drive thru.
BD
BLACKACE VVS DIAMOND
Sep 28, 2025
5.0
They love to help those down and out while in need. im just speakin about one specific WENDY'S IN FREEHOLD NJ . I CANT DPEAK FOR ALL