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Wendy's

3.9
(667 reviews)

Business Details

3647 Route 9, Freehold, NJ
07728, United States
(732) 431-4048

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3647 Route 9, Freehold, NJ
07728, United States

Hours

Reviews

3.9
667 reviews
5 stars
302
4 stars
177
3 stars
93
2 stars
40
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent attitudes from staff, particularly at the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, with several customers noting that their requests were not fulfilled properly.

Food Quality

Mixed reviews on food quality; while some enjoyed the meals, others received cold or stale items, and there were reports of moldy food.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms, while others mentioned that the dining area was well-kept.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff members and enjoyable food, indicating that experiences can vary significantly.
  • DT
    D T
    Jan 20, 2026
    1.0
    These people are absolutely miserable, no smile, no greetings, just a sad place to visit. My kids asked what's wrong with these people.. Never again!
  • SM
    Steven Morales-Melo
    Oct 11, 2025
    2.0
    They forgot our nuggets they were all acting like they didn’t work and looking at us wierd with a disgusting look in the drive thru.
  • BD
    BLACKACE VVS DIAMOND
    Sep 28, 2025
    5.0
    They love to help those down and out while in need. im just speakin about one specific WENDY'S IN FREEHOLD NJ . I CANT DPEAK FOR ALL
  • IC
    irving cruz
    Apr 26, 2021
    4.0
    Good baked potatoes

Frequently Asked Questions About Wendy's

Is Freehold Mall21 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Freehold, NJ?

Wendy's drive-thru is open from 6:30 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM from Thursday through Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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