Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
663 reviews
5 stars
300
4 stars
177
3 stars
92
2 stars
40
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While many enjoyed the food, there were complaints about cold items, incorrect orders, and some instances of moldy food.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising quick service while others noted long waits and unresponsive staff.
Cleanliness
The cleanliness of the location was mentioned positively by some, but others noted issues with unclean tables and bathrooms.
Customer Support
Several customers expressed dissatisfaction with how complaints were handled, particularly regarding refunds and order issues.
- SMSteven Morales-MeloOct 11, 20252.0They forgot our nuggets they were all acting like they didn’t work and looking at us wierd with a disgusting look in the drive thru.
- BDBLACKACE VVS DIAMONDSep 28, 20255.0They love to help those down and out while in need. im just speakin about one specific WENDY'S IN FREEHOLD NJ . I CANT DPEAK FOR ALL
- HEHatim EhabSep 6, 20254.0I love it
- JJJOHN JohnJul 27, 20253.0Mobile orders are made when you get there. Pro or con depending on if your in a rush of value warm recently made food
- JBJake BlumbergJul 19, 20252.0Says it’s open until 3 and it’s closed at 11
Frequently Asked Questions About Wendy's
Is Freehold Mall21 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Freehold, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Freehold, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (732) 431-4048.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Freehold Mall21 Wendy’s serve breakfast?
Yes, this Wendy’s location in Freehold, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Freehold, NJ?
Wendy's drive-thru is open from 6:30 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM from Thursday through Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Freehold, NJ serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is delivery available at Wendy's in Freehold?
Yes, delivery is available where you live. Check availability by entering your address on the Wendy's app or order.wendys.com.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in service, drive-thru, takeout, and delivery where available.
How do I contact the Wendy's location at 3647 Route 9 in Freehold?
You can call this Wendy's directly at (732) 431-4048 for questions or feedback.
What nearby places can I visit when I come to Wendy's in Freehold?
Nearby places include Carvel for ice cream, Tom+Chee Freehold sandwich shop, Dunkin' for coffee and donuts, and McDonald's fast food restaurant.
Is there a nearby auto care center near Wendy's for vehicle service?
Yes, Firestone Complete Auto Care is close by to Wendy's, convenient for your automotive tire and repair needs.
Where can I find coffee around Wendy's in Freehold?
Dunkin' is nearby Wendy's and is a great option for coffee, donuts, and smoothies before or after your meal at Wendy's.