Business Details
About
Mexican Restaurant
Chipotle Freehold is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,450 reviews
5 stars
520
4 stars
246
3 stars
140
2 stars
109
1 star
435
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portion sizes, and even foreign objects found in their meals.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, missing items in orders, and rude staff interactions.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unsanitary conditions, and a generally unkempt environment.
Staffing Problems
Customers noted that the location is often understaffed, leading to slow service and overwhelmed employees.
Mixed Experiences
While some customers praised individual staff members and enjoyed their meals, the overall sentiment was negative, with many expressing disappointment.
- RSRegina Shannon5 days ago5.0I was incorrectly charged for my meal and the manager rectified the situation by comping my meal.
- TNThuy NguyensanthuyDec 12, 20253.0This place gives so little meat. It’s very disappointing. Wouldn’t recommend coming here.
- MCMichelle CDec 2, 20251.0BE SO FR
- JVJoe VincenzoNov 29, 20251.0Worst customer service in the entire world. God forbid you have to call the store for help on an order.
- FLFranco LabortNov 23, 20251.0Forgot items on the order and the serving was a mess.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Freehold serve?
Chipotle Mexican Grill offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Freehold?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill in Freehold located exactly?
It is located at 323 W Main St inside Colonial Plaza, Freehold, NJ 07728.
Does Chipotle Mexican Grill in Freehold offer delivery and pickup services?
Yes, the location offers in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Freehold?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is the Chipotle Mexican Grill in Freehold LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle Freehold?
You can visit Rook Coffee for a coffee, Miracle-Ear Hearing Aid Center for medical supplies, or Mathnasium for tutoring services, all near Chipotle Freehold.
Are there convenient stores or grocery options near Chipotle Mexican Grill in Freehold?
Yes, Krauszer's Food Store and Walmart Grocery Pickup and Delivery are nearby for grocery needs.
What other dining options are available close to Chipotle Mexican Grill in Freehold?
Nearby dining includes Panda Asian Fusion Restaurant, Wingstop, Saladworks, Dusal's Italian Restaurant, and Mahzu Japanese Restaurant Freehold.