Papa Johns Pizza

3.3
190 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Franklin Park, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Franklin Park pizza for any occasion. Call us for pizza delivery in Franklin Park or stop by 3151 Lincoln Hwy for carryout to order the best pizza in Franklin Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3151 Lincoln Hwy, Franklin Park, NJ
08823, United States

Hours

Reviews

3.3
190 reviews
5 stars
81
4 stars
24
3 stars
12
2 stars
12
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times for orders.

Food Quality

Several customers reported issues with food quality, including undercooked pizzas, missing toppings, and incorrect orders.

Delivery Issues

Many customers experienced delays in delivery, with some orders arriving cold or not at all.

Staff Attitude

Multiple reviews mentioned negative attitudes from staff, including dismissive behavior and lack of professionalism.

Cleanliness Concerns

There were complaints about hygiene practices, with reports of staff not wearing gloves and unsanitary food handling.
  • AC
    Aniket Chowdhary
    Oct 15, 2025
    5.0
    Ajay is very helpful and he is very efficient at his work. He knows exactly how to give best service and he is very knowledgeable. Totally recommend this place located conveniently on rt 27 which serves delicious pizzas.
  • DT
    Delaney Taylor
    Oct 9, 2025
    5.0
    Come here all the time and the food is always great but lemme just shout out the real star here and that would be Aajay. My guy is completely by himself and handeld those orders NO problem. Definitely gotta get him some assistance! My go to papa's <3
  • TC
    Tom Cicerale
    Oct 8, 2025
    5.0
    Pizza was A++++ Ajay was helpful and had my order ready when I got there , Highly Recommend
  • HH
    Hiral
    Oct 5, 2025
    4.0
    Very good pizza option in the neighborhood. Clean and fresh taste. The service is good and the staff is really kind and helpful
  • GA
    Galina Aziz
    Sep 24, 2025
    1.0
    Absolutely the worst experience I’ve ever had at a Papa John’s. I placed an order, got my confirmation number, and went to pick it up. When I arrived, they claimed they didn’t have my order. I double-checked that it was the correct location and showed them my confirmation, but instead of doing the right thing and making my food, the two employees working literally walked away from me and refused to help. This is not the first time something like this has happened, but at any other store, they at least remake the order once you show proof. Here? They flat out told me they didn’t want to make it because they “didn’t want to lose money.” My order was less than $15, and they’d rather lose a customer than do their job. To make it worse, I was told to “call corporate” but they refused to provide a number, and when I tried again, the call just redirected back to the same useless store. Terrible service, terrible attitude, and a complete lack of professionalism. I will never set foot in this location again, and I’d recommend anyone else avoid it too.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Franklin Park, NJ?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, on Friday and Saturday until midnight, and starting at 10:45 AM on Saturday.

Can I order takeout from Papa Johns Pizza, and what are the hours?

Yes, takeout is available daily. Monday through Thursday and Sunday from 10:30 AM to 10:45 PM, Friday and Saturday until 11:45 PM, starting at 10:45 AM on Saturday.