Papa Johns Pizza

3.3
199 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Franklin Park, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Franklin Park pizza for any occasion. Call us for pizza delivery in Franklin Park or stop by 3151 Lincoln Hwy for carryout to order the best pizza in Franklin Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3151 Lincoln Hwy, Franklin Park, NJ
08823, United States

Hours

Reviews

3.3
199 reviews
5 stars
86
4 stars
24
3 stars
12
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times for orders.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and missing toppings.

Staff Attitude

Several reviews mentioned negative attitudes from staff, including dismissive behavior and lack of professionalism.

Delivery Issues

Customers frequently experienced problems with delivery, such as late arrivals, missing items, and unresponsive staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good food quality on occasion.
  • SK
    Senthil Kumar
    Jan 1, 2026
    1.0
    Crappiest pizza you can get. I ordered Large Alfredo and the cheese was missing in half and the whole pizza was nothing but the outside handle made large.
  • MJ
    mowleeswaran Jayapragasam
    Dec 26, 2025
    1.0
    I ordered Two medium Two toppings Pizza today (12/26) for dinner. After taking the Pizza home, we started to play a game (whoever find the Cheese and BBQ sauce in the Pizza wins). I am really upset on how the Pizza was made, no cheese and very little Sauce in it. Finally we had to eat the dough alone. Never going back to this location again. (Photo Enclosed).
  • BB
    Bhushan
    Dec 25, 2025
    1.0
    WORST CUSTOMER SERVICE..I would rate this store as the worst store. They completely messed up My order and when we call, no one picks up the phone too.
  • MP
    Mit Patel
    Dec 21, 2025
    5.0
    I had a great experience at Papa John’s. Ajay was awesome to work with. He was friendly, patient, and helped me with my order in the best way possible. His service was so good that I ended up ordering cheese sticks and pizza more than once. The food was fresh, hot, and really tasty. I appreciate the great service and will definitely be back. Highly recommend!
  • HM
    Hetal Mistry
    Dec 12, 2025
    1.0
    I’d rate it 0 star if that was an option. I ordered a large pie, paid for extra topping, asked for it to be “extra baked”, paid for delivery and when I received it, it was raw - not fully cooked. There was literally thick layers of soft dough around the crust. When I called them expressing my concern and disappointment, the manger said “It’s the new dough” and just paused for my answer! I don’t care. That’s not my problem. He offered to give me free pizza on my next order. I said I ordered that for lunch. He’s like “I’ll remake it, you come pick it up.” Why would I pick it up when I paid extra for delivery? What a disappointment! I will never order from this location again!!!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Franklin Park, NJ?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, on Friday and Saturday until midnight, and starting at 10:45 AM on Saturday.

Can I order takeout from Papa Johns Pizza, and what are the hours?

Yes, takeout is available daily. Monday through Thursday and Sunday from 10:30 AM to 10:45 PM, Friday and Saturday until 11:45 PM, starting at 10:45 AM on Saturday.