Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin Park, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, slow order fulfillment, and incorrect orders.
Cleanliness
Some customers praised the cleanliness of the location, while others noted dirty tables and restrooms.
Product Availability
Many reviews mentioned a lack of available donuts and other menu items, leading to disappointment.
Food Quality
Several customers expressed dissatisfaction with the quality and freshness of food items, particularly bagels and sandwiches.
Staff Attitude
While some reviews highlighted friendly staff, many others criticized the lack of customer service skills and unwelcoming behavior.
IZ
Intesar Zaidi
Feb 22, 2026
5.0
I have been a Dunkin regular for years and visit different stores, but store 306849 on Rt 27 in Franklin Twp is my favorite! It’s well managed by Shabnum, is kept clean and well stocked, products are made with care, and are served with a beautiful smile by Sumbal, Angeli, Nayana, or Aamna, the Smily Face!
Ah, I love my delicious hot mocha latte and glazed blueberry donut, and I love my Dunkin!
Life is good!!
IC
Imani Creech
Feb 1, 2026
5.0
Anjali was very attentive, caring and helpful. Thank you for everything
RP
Raj Rajesh Patel
Dec 27, 2025
1.0
that guy was right !!!!!!!!!!!!!!!!!! THE COFFE CREAMER IS SPOTIFY AND DISCUSTING !!! MY COFFE WAS CERVED COALD AND THE WORKERS ARE SO MEAN AND THE COFFEE LOOKED LIKE DIARRHEA AND IT WAS DISGUSCTING 1!!!!!!!!!!!!!!!!!! THEY ARE SO GROSS ... I WOULD NEVAR EAT HERE AGAIN !!!!!!!!!!!!!!!!!!!!!!
GN
Ga NI
Dec 13, 2025
1.0
Horrible experience at this location
The food order was incorrect missing items in Avocado toast like Bacon
Coffee was black even when order said 3 cream
Staff was horrible and rude
DN
David Newkirk
Dec 2, 2025
1.0
The staff here is disappointing. They have zero customer service skills and foster an unwelcoming atmosphere for certain customers. Went there today, placed order using their kiosk as to not bother their disengaged staff. Waited 10 minutes while they served other customers before asking how much longer for my order. Was advised by cashier that my order was over there as she pointed to the area where people pick up food orders. Went there as the employee working that area just stared at his phone. Proceeded back to the cashier and asked if kiosk orders went to another queue? She then asked for my name, I gave it to her. She looked up my order and insinuated that I had already picked it up. I then told her I’ve been standing here waiting and then she proceeded to make the order. Unless you’re a regular, I would not recommend going to this location.
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