Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times in both drive-thru and in-store orders.
Food Temperature
Many reviews indicated that food was often served cold or improperly cooked, leading to dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating issues with order fulfillment.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, although a few customers mentioned it was clean.
MM
Misty Macdonald
Dec 30, 2025
2.0
Very slow service. We'll ordering in the drive-thru was cut of mid order so they could take an order inside the restaurant
NL
Nicky Lozito
Dec 16, 2025
1.0
This is the worst McDonald’s EVER. Every single time I go to this hell hole there’s always a problem. The food is always cold especially the fries which are supposed to be crispy and hot and salty. Nothing like that. Got a breakfast sandwich bacon agg and cheese biscuit and the biscuit was sooo hard, they are really disgusting. GOD FORBID IF I ASK FOR KETCHUP they look at you as if I ask them for their first born! You tell them you need 5 Ketchup’s and dipping sauce for your chicken nuggets because you know they are going to forget and you get 3 dipping sauce for a 4 piece nugget. They work in a fast food place and they don’t understand ketchup and dipping sauce and numbers. What a mess. I am definitely not going back there anymore. I would drive a little further to get a hot meal and enjoy it and get your money’s worth. I recommend Lincoln Park Nj they are good and even Rt 46 in Pine Brook.
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Z S
Dec 15, 2025
1.0
Stuff is rude and extremely unprofessional. If you guys are having a party inside don’t accept pick/up inside orders . If you still did you better apologize and ask pick up drive through in kind manner but not wave your hand on me like “get out of here “. Also the cheeseburger was burned and no cheese in filet o fish .
TL
Tyler Longley
Dec 1, 2025
1.0
Every time I've been to this store there's always been some sort of issue, you walk up to order and you wait at least 5-10 minutes for someone to even look at you, doesn't matter if you go in during rush hour, they even ignore you when your the only person in the store, If your on a strict time schedule then this ISNT your store to go to, im extremely disappointed in the service here
TD
Toni DeFina
Nov 30, 2025
1.0
Came here to eat with my family. It was freezing inside. I ordered my food at the kiosk for dine in. My food sat at the counter until I went to go get it. When I got to the counter I asked the woman if she could put the heat on , she looked at me smiled, laughed and walked away ( either she ignored me or didn’t speak English). We were missing food and all the food was cold. This was the worst McDonald’s we have eaten at.