McDonald's

3.3
1234 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3701 Broadway, Fair Lawn, NJ
07410, United States

Hours

Reviews

3.3
1,234 reviews
5 stars
461
4 stars
196
3 stars
177
2 stars
87
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, with dirty tables and floors being a common complaint.

Food Quality

Several customers noted issues with food quality, including cold items, incorrect orders, and overall dissatisfaction with the taste.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many others reported unhelpful or rude interactions.

Pricing

Customers expressed concerns about high prices relative to the quality of food and service, with some suggesting better alternatives nearby.
  • PA
    Peter Anis
    Nov 9, 2025
    3.0
    I visited this location twice recently — once around 8 PM and another time about five minutes before closing. Both visits were below expectations. The staff were courteous, but service felt unorganized. During the first visit, the fries were lukewarm, and the burger lacked freshness. On the second visit, several items, including fries and some sodas, were unavailable even though the restaurant was still open. In general, the fries here are rarely served hot, which makes the food less enjoyable. The place itself feels old and not well-maintained. The dining area and tables could use a deep cleaning and some updates, as everything looks tired and worn. While the staff seemed well-intentioned, the overall atmosphere and service did not reflect a professional standard.
  • MS
    Muhammad Saleem
    Nov 9, 2025
    5.0
    Good
  • RS
    Rickeyna Smith
    Oct 27, 2025
    1.0
    I sat in drive through for 15 min and no one took my order, I went inside to see if anyone was taking orders and no one spoke English
  • ST
    skyler T
    Oct 16, 2025
    5.0
    to whoever served me at around 4PM on october 16th at the register, you're amazing. this was the first mcdonald's where i couldn't order off a kiosk so i was a bit frazzled when ordering but you were so patient and polite to me. i felt treated with a lot of respect. you deserve a raise!
  • JJ
    Juan Pablo Victoriano Jr
    Oct 7, 2025
    1.0
    I stopped by for a latte, I was told the machine was down and to 'try Dunkin up the street', so, I left.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Fair Lawn, NJ?

McDonald's in Fair Lawn, NJ is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Thursday, Friday, and Saturday.

Does McDonald's Fair Lawn offer drive-thru services, and what are its hours?

Yes, the drive-thru is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday until midnight.