McDonald's

3.3
1238 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3701 Broadway, Fair Lawn, NJ
07410, United States

Hours

Reviews

3.3
1,238 reviews
5 stars
463
4 stars
197
3 stars
177
2 stars
87
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with unsanitary conditions noted by multiple reviewers.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing cold items, incorrect orders, and overall poor taste.

Staff Attitude

While some staff were praised for their friendliness, many reviews highlighted unprofessional behavior and lack of courtesy from employees.
  • DD
    Dmitry D
    Dec 13, 2025
    5.0
    Very well maintained restaurant. The burger was quick served and customized according my needs.
  • KC
    Keith Carroll
    Dec 3, 2025
    1.0
    If I could give no stars I would. I've ordered from here literally 7 times and have never gotten my food. I just roll up and they say they're closed. Every time. The staff is so rude. Everyone here is an awful human being. I diet around this time of year for work and I was going to make tonight my last night before I started. So much for that. Thanks McDonald's. You crushed it for a 7th time. ✌🏻
  • PA
    Peter Anis
    Nov 9, 2025
    3.0
    I visited this location twice recently — once around 8 PM and another time about five minutes before closing. Both visits were below expectations. The staff were courteous, but service felt unorganized. During the first visit, the fries were lukewarm, and the burger lacked freshness. On the second visit, several items, including fries and some sodas, were unavailable even though the restaurant was still open. In general, the fries here are rarely served hot, which makes the food less enjoyable. The place itself feels old and not well-maintained. The dining area and tables could use a deep cleaning and some updates, as everything looks tired and worn. While the staff seemed well-intentioned, the overall atmosphere and service did not reflect a professional standard.
  • MS
    Muhammad Saleem
    Nov 9, 2025
    5.0
    Good
  • RS
    Rickeyna Smith
    Oct 27, 2025
    1.0
    I sat in drive through for 15 min and no one took my order, I went inside to see if anyone was taking orders and no one spoke English

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Fair Lawn, NJ?

McDonald's in Fair Lawn, NJ is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Thursday, Friday, and Saturday.

Does McDonald's Fair Lawn offer drive-thru services, and what are its hours?

Yes, the drive-thru is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday until midnight.