Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported issues with order accuracy and responsiveness.
Food Quality
Food quality is generally praised, especially for the hoagies, but there are complaints about inconsistency, such as dry sandwiches and stale bread.
Cleanliness
The cleanliness of the establishment received positive feedback, although some reviews mentioned a need for renovations.
Pricing
Customers noted that prices are on the higher side, with some feeling that the value does not match the cost.
Order Accuracy
Several customers reported issues with incorrect orders, leading to dissatisfaction.
TG
Tiffany Golden
Dec 5, 2025
1.0
I refuse to eat at the Ewing location, their rewards program sucks and they have terrible customer service. Tim needs customer service training!! I will go to Jersey Mike's their service is way better!
77
7t6
Dec 4, 2025
1.0
Third or fourth time orders have been wrong. Calling doesn't matter either since they will say their paper says something else. Too bad they aren't taught customer service at this location. I even had to correct the order over the phone before it was initially placed. Don't bother thinking delivery is available unless you have the delivery apps.
I have 3 unhappy people that paid for things they didn't want.
Negative stars should be allowed.
If the owner see this please dont reply. We going elsewhere.
EDIT: TRIED AGAIN AND GOT OREGANO WHEN WE ORDERED NO TOPPINGS. THIS PLACE IS TERRIBLE. See photos.
JG
Julia Grois
Nov 16, 2025
5.0
The manager was wonderful to work with. I ordered a platter and some other items. Tim was very helpful. I highly recommend this place!
SB
SM B
Sep 16, 2025
5.0
After many visits to this location, I can say that this is an excellent Primo Hoagies store. The owners and staff are very pleasant, have great customer service and are very good at their craft of making and serving delicious, high quality hoagies, bowls and sides with a smile. And bonus... the pickles are awesome!
What type of sandwiches does PrimoHoagies specialize in?
PrimoHoagies is known for its old fashioned Italian specialty sandwiches and hefty hoagies built on sesame-seed rolls.
What are the operating hours of PrimoHoagies in Ewing, NJ?
PrimoHoagies in Ewing is open daily from 10:00 AM to 8:00 PM. It is closed on November 27, 2025 for the holiday.
Does PrimoHoagies offer delivery and in-store pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
What payment options are accepted at PrimoHoagies Ewing?
PrimoHoagies accepts American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Is PrimoHoagies family-friendly and do they welcome children?
Yes, PrimoHoagies welcomes families and children at their restaurant.
Does PrimoHoagies have seating available for dine-in customers?
Yes, PrimoHoagies offers seating and serves dine-in customers.
Can I order ahead and use a mobile app for PrimoHoagies Ewing?
Yes, you can order ahead and use the PrimoHoagies app available on both iOS and Android platforms.
What nearby places of interest are close to PrimoHoagies Ewing?
Nearby places include GlenRoc Liquors, Trains & Things hobby shop, and Smith's Music Studio, which offer opportunities for shopping, entertainment, and hobbies before or after your visit.
Are there any nearby food options around PrimoHoagies Ewing?
Yes, Stella's Pizza and Deli Licious Cafe are nearby restaurants to consider if you want different dining options around PrimoHoagies.
How can nearby transit or location landmarks help me find PrimoHoagies in Ewing?
Landmarks such as the Ewing Animal Shelter and Ewing Police Department near PrimoHoagies can help guide you to the 238 Scotch Rd location.