Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences vary, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Food quality is inconsistent; some customers enjoy hot and fresh meals, while others receive cold or poorly prepared items.
Cleanliness
The restaurant is often noted for its cleanliness, contributing positively to the dining experience.
Drive-Thru Issues
Frequent complaints about the drive-thru being closed during posted hours, leading to customer frustration.
Menu Variety
Customers appreciate the variety of menu options, particularly new items like the Wagyu burger, but some express disappointment with specific items.
WS
W Smith
Dec 27, 2025
4.0
I went through the drive thru. The employees are always very nice. My complaint is that I've been here four times for the steak bites Mac and cheese. For fast food, this is good but all four times the meal was presented differently each time!! Different containers, different portion size and different in amount of onions given. Never seen anything like that.
JF
James Flowers
Dec 27, 2025
5.0
Always on target.
CC
Christina
Nov 28, 2025
3.0
We are locals that enjoy Arby's every once in a while. Today was one of those times. During my visit, I was advised that there is no CO2 for our soft drinks. Instead of a drink being substituted that didn't require CO2 I was given flat sodas! No refund either. I ended up having to stop at Wawa to purchase our soft drinks and I spent a good amount at Arby's for my family and I. Do better Arby's...
MT
Matt T
Nov 27, 2025
5.0
Delicious!
KB
karen bevi
Nov 21, 2025
4.0
Sometimes- through the drive thru window, the juice box in the kids meal
Is forgotten. Human error. Sandwiches are always good. The biggest disappointment are the steak tips. 5 steak tips for $5 +? The burnt, charcoaled tips are $1 each? Doesn’t seem right do better, please.