McDonald's

3.6
1151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
78 Rt 9, Englishtown, NJ
07726, United States

Hours

Reviews

3.6
1,151 reviews
5 stars
464
4 stars
244
3 stars
192
2 stars
78
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude staff, incorrect orders, and long wait times, particularly in the drive-thru.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and restrooms, despite some mentioning improvements in cleanliness.

Order Accuracy

Many customers experienced repeated mistakes with their orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or stale items, indicating inconsistency in food preparation.

Management Issues

Reviews indicated a lack of effective management, with reports of unprofessional behavior from staff and poor handling of customer complaints.
  • RR
    Rene Ruiz
    Oct 2, 2025
    5.0
    Great place for the locals place packs up quick on weekends, food is good service is great, fun place to have a few cold ones, watch a game or with a few friends family if you want made for everyone... I see a Tommy's tavern when I am looking for a bite to hang this is my place.
  • TP
    Tejas Parekh
    Sep 24, 2025
    1.0
    Ordered: cheese burger happy meal with double fries and chocolate milk for my daughter. Repeated 3 times bread and cheese ONLY nothing else. Pick up window - received chicken nuggets meal. I stated I order cheese burger happy meal with just bread and cheese with double fries and chocolate milk. He said pull over to next window please. Meal came with meat in the burger and single fries with apple slices and no chocolate milk. Again repeated for the 5th time and showed the receipt. Took the bag back, came back with burger with removed meat and no chocolate milk. I said where is the chocolate milk and she responded BROO! I was done and pissed! You have the audacity to call me BROO! When you guys have the order in front of you and I repeated it more than 5 times and still can’t get it how it is suppose to be. She apologized but still how is this acceptable? This location sucks the staff is ridiculously rude and every time we order the same order and every time it’s messed up! More so how can you just remove the meat and give the same burger. Some folks are vegetarian just like we are and when meat was already in it we can’t eat it, it messes up her stomach and the practice shouldn’t be to fix it quick but to make it new. This we realized when we got home or else there would have been a whole different argument! Do better.
  • CV
    Chris Vlogs
    Sep 18, 2025
    1.0
    The lack of empathy that was shown by this staff tonight was remarkable truly. Their mobile order system wasnt working so i ended up not getting my food when i was supposed to check in, when i reported this issue to the manager, they seemed to have no interest in fixing the issue, this was not an issue just for me, but for many other people in the store just now. When 30 minutes had passed (i only ordered 1 cheeseburger) the woman at the counter acted like she “did us a favor” by just ringing the order in, which she still didn’t do correctly by the way, which is what should have been the solution from the start. never again
  • GD
    Gina Decastro
    Sep 16, 2025
    1.0
    This place did well after renovation for a while now they’re going back to the version they used to be. Drive through orders unorganized. If you have a mobile order why are you waiting longer than the regular drive through. Only two spots for mobile order parking and it’s always taken by people who park there and go in. Dumb spot for it. Fries and food are never hot and always stale. Staff cuts off your order when you’re not done and always seem annoyed and rude . Needs new management
  • SK
    Steve Karneeb
    Sep 16, 2025
    5.0
    Drive thru, it was quick and correct, cant ask for anymore

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Englishtown, NJ?

McDonald's in Englishtown is open daily from 6:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 6:00 AM to midnight Sunday through Thursday, and extends until 1:00 AM on Friday and Saturday.