McDonald's

3.9
1657 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
33 Broad St, Elizabeth, NJ
07201, United States

Hours

Reviews

3.9
1,657 reviews
5 stars
869
4 stars
287
3 stars
213
2 stars
105
1 star
183

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked meat, missing items, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of attention to orders.

Cleanliness

Several customers noted cleanliness issues, particularly with the bathrooms and overall restaurant environment.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and good management.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive visits while others faced significant issues.
  • WB
    WANDA BAILEY
    2 days ago
    1.0
    Just RUDE!!!
  • SM
    Saneisha Mainor
    Nov 17, 2025
    5.0
    Good customer service
  • SP
    Santiago Pereira
    Oct 25, 2025
    1.0
    I ordered two burgers with the combo, and it was a complete disappointment. The burgers arrived with the meat completely raw — all three patties were undercooked! It’s unacceptable for an order like this to come from a McDonald’s restaurant. I tried to contact the store to complain, and they didn’t even answer the phone. Terrible experience and a total lack of quality control. I’m definitely not ordering from that location again.
  • IK
    ike kenn
    Oct 25, 2025
    1.0
    Didn’t even give me my sauce
  • AW
    Al-shalei “_SLAYBYLAY” Washington
    Oct 12, 2025
    2.0
    To many people & it be to hot in the store, workers always have attitudes when u ask for something. Services SUCKS waiting all day for your food.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 33 Broad St, Elizabeth, NJ?

The McDonald's at 33 Broad St is open from 5:00 AM to 11:00 PM Monday through Thursday, with extended hours from midnight to 4:00 AM on Thursday. It is open 24 hours on Friday and Saturday, and on Sunday from 5:00 AM to midnight.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at McDonald's 33 Broad St is available from 5:00 AM to 11:00 PM Monday through Wednesday, extends to midnight on Wednesday, runs from 5:00 AM to 4:00 AM on Thursday, is open 24 hours Friday and Saturday, and operates from 5:00 AM to midnight on Sunday.