Dunkin'

3.9
599 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elizabeth, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
434-438 North Broad St, Elizabeth, NJ
07208, United States

Hours

Reviews

3.9
599 reviews
5 stars
326
4 stars
96
3 stars
65
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and fast service while others reported rude and unprofessional behavior from staff.

Food Quality

Many customers enjoyed the freshness and taste of the food, particularly the coffee and sandwiches, although there were complaints about stale bagels.

Cleanliness

The establishment was frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.

Customer Issues

Several reviews highlighted issues with order accuracy and management's handling of complaints, leading to dissatisfaction among customers.
  • SM
    Sharon McIntyre
    4 days ago
    3.0
    Decent but I've seen better D&D chains. The coffee flavors were a bit limited compared to my regular place.
  • JJ
    Jennifer
    6 days ago
    1.0
    I get Dunkin’ almost every single morning, but today was the last time I will visit this location. When I decided to use my reward points, the female employee at the front register became extremely rude and disrespectful. She raised her voice at me and said she would not be giving me any more “free” items, as if I was begging for handouts instead of using rewards I earned. I was treated unfairly in front of other customers. This wasn’t an isolated incident either!! every time I’ve been here, she is consistently rude to customers. Customer service clearly does not matter at this Dunkin!! Do not spend your money here if you expect basic respect.
  • KS
    KT Silver
    Dec 25, 2025
    3.0
    So to be fair service from the young lady barista was great however my only complaint was when i visited the second time like an hour after my first visit because i needed a quick restroom stop and find out the hand soap dispenser was ran out. I informed management and apparently they said “can’t do that right now.” I work in a corporate cafe shop and that’s honestly freaking disgusting to hear as a customer. I would give this a 0 star review but ima be nice and give a 2 since the food service was great. :/
  • TT
    Tim
    Nov 28, 2025
    1.0
    I am writing to report an issue that occurred at the Elmore Dunkin’ Donuts location involving the manager on duty, Elizabeth. When I attempted to purchase a $2.69 doughnut, the store’s system went down. Although my credit card transaction was processed successfully—and I showed the manager the proof of payment on my device—she refused to provide the item because she was unable to print a receipt on her end. Despite presenting clear evidence that the payment had gone through, I was charged a second time for the same item. This interaction was handled in an unprofessional manner, and I found the experience extremely disappointing. I am requesting that this matter be reviewed and that the duplicate charge be addressed accordingly.
  • CO
    Cristian Ortega
    Nov 28, 2025
    3.0
    they did not have my mint tea, they were getting it deliver the following day

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Elizabeth, NJ?

Dunkin' in Elizabeth, NJ is open daily from 5:00 AM to 11:00 PM.

What types of food and beverages does Dunkin' offer?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.