Dunkin'

3.9
819 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elizabeth, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
460 Elizabeth Ave, Elizabeth, NJ
07206, United States

Hours

Reviews

3.9
819 reviews
5 stars
409
4 stars
164
3 stars
97
2 stars
36
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, particularly at the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food hygiene, which detracted from the overall experience.

Service Speed

Customers frequently complained about slow service, especially during peak hours, with long wait times reported.

Product Quality

While some customers enjoyed the coffee and donuts, others noted inconsistencies in quality, such as cold food and poorly made drinks.
  • LH
    Lucia Hernandez
    Oct 3, 2025
    2.0
    The staff at the drive-thru are very rude. It doesn’t matter if you go in the morning or in the afternoon, they always treat customers badly. They don’t greet, they don’t reply when you say thank you, and overall the service is very unpleasant. The poor customer service makes me not want to return.
  • CG
    Carmen Garcia
    Sep 23, 2025
    1.0
    Not star worthy -⭐️ -⭐️The order taker at the drive through always making you feel rushed and it’s not only at this location it’s at EVERY Dunkin Donut. You give them the first item and their response is, “WHAT ELSE?!” after every item. Franchise owners, please take the time to coach and lead the associates in your store on the proper way to respond to the customers. Remember, the customers are the ones that are doing your business a favor not the associates in your stores. -⭐️
  • TJ
    Tonisha Jenkins
    Sep 6, 2025
    1.0
    If I could put negative stars I would! I am so disappointed today I come to this Dunkin’ every weekend and get me and my husband a coffee and my kids a Donut before my son basketball games. Today my 5 year old son and I went to get a 2 coffees and a donut my total can to $11 and some change. The Spanish lady and the window took my $20 and then mark it with the pen it turned yellow for her then tell me my money was fake she can’t take it!. I said ma’am my money is not fake if it was fake the mark would have turned black not yellow, I would never let alone with my 5 year old son give someone fake money and I come here every weekend I see you every weekend. Why would I give you fake money. The lady really wouldn’t take it. This was the most embarrassing moment of my life in front of my kid! Then of all days I didn’t bring my wallet so I’m call a family member to Apple Pay me the money to I can still purchase my coffee and son donut. She start to rush me! I have never been so humiliated in my life I cried ! I was so upset that I didn’t even want to spend my money at this establishment any more! I will be reaching out to the corporate office. And returning back to get the name of the lady who humiliated me in front of my son!!!!
  • GM
    Gabriele Martinez
    Sep 5, 2025
    1.0
    Every time I ordered always egg sandwiches with, the egg is a bit cold and it tears liquid on the yellow of the egg and shouldn’t be like that in every sandwiches and is nasty/disgusting. What I like the most is getting ice cream that’s it.
  • TO
    Terri Ortiz
    Sep 4, 2025
    3.0
    I went through the drive- throu and they had for some of my food that I ordered and I had to go back through the drive- thru They really need to make sure the order is all there before they give it to the customer and not tell them they have to move the car from the window because they got a time limit for the card tobe at the window

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Elizabeth, NJ?

Dunkin' in Elizabeth, NJ is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.