Dunkin'

3.6
363 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elizabeth, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
211 S Broad St, Elizabeth, NJ
07202, United States

Hours

Reviews

3.6
363 reviews
5 stars
163
4 stars
61
3 stars
51
2 stars
21
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and lack of attention to detail when fulfilling requests.

Cleanliness and Safety

Concerns were raised about food safety practices, including unsanitary food preparation and staff not wearing masks properly.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect preparation.

Staff Performance

Feedback indicated inconsistency in staff performance, with some employees providing excellent service while others were unprofessional.
  • MM
    Mercedes
    Oct 14, 2025
    4.0
    Just stop for a quick bite and some coffee. Clean store ,quick attention. Not crowded.
  • FF
    Fuquana
    Sep 6, 2025
    5.0
    Ok, so I used to feel some kind of way about a Dunkin near a gas station...lol!!! As if they were pumping gas, then preparing my food...🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️! Anyways, I absolutely Love this Dunkin in particular because of the service!!! This is the only Dunkin that I've patronized that you can actually appreciate the sincerity in their disappointment when they don't have an item you ordered or want! Their customer service is top tier and the quality or care that they put in the accuracy of your order is unmatched. Presentation is important and they follow through every time!
  • SS
    Sadé Sienna
    Sep 3, 2025
    1.0
    Idk if the ppl that work here are like non comprehensive every single time I go here they give me the wrong order every time
  • LR
    Luisanna Rosario
    Jul 25, 2025
    1.0
    I ordered a McIced Latte through the drive-thru, but the girl taking my order was speaking so quietly that I couldn’t understand anything she was saying. When I got my drink, it tasted terrible, no caramel, no sugar, nothing. I went inside to ask what happened, and the same girl told me she forgot to add both the sugar and the caramel. This is unacceptable. If you’re working in customer service, especially at a drive-thru, you should speak clearly and pay attention to the order. Very disappointed with the service and the quality of the drink.
  • AC
    Ashley Clander
    Jun 26, 2025
    1.0
    Service was very bad the lady I believe it’s Arabic and she was giving a lot of attitude on the mic and it seemed like she was in a rush or bad mood (NOT SATISFIED )

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elizabeth, NJ?

Dunkin' is open Monday through Friday from 5:00 AM to 10:00 PM, and on Saturdays and Sundays from 6:00 AM to 10:00 PM.

Can I order Dunkin' products for delivery or curbside pickup at this location?

Yes, Dunkin' in Elizabeth, NJ offers delivery services and curbside pickup options.