Wendy's

2.6
129 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
271 W. White Horse Pike, Egg Harbor City, NJ
08215, United States

Hours

Reviews

2.6
129 reviews
5 stars
33
4 stars
19
3 stars
4
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items, with some customers experiencing food safety concerns.

Cleanliness

Customers frequently noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Management Problems

Several reviews pointed to poor management practices, including staff being unprofessional and unresponsive to customer complaints.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
  • SG
    SWAT GMAIL
    6 days ago
    1.0
    Do yourself a favor and triple check everything. We go to this Wendy’s at least once a month since it opened and literally every time there’s something wrong and the staff is either generally unhelpful or just rude and acting like we’re the inconvenience when clearly they can’t follow their order screens. This last time they were apparently out of chili so they just randomly substituted large fries instead and didn’t say anything. After going back in and changing that for a potato, we then got home to find out half the chicken nuggets were missing from the other order. Hopefully the other new one on the white horse pike is better because this one is pretty sad.
  • SH
    Spencer Halton
    Dec 24, 2025
    1.0
    This Wendy's not only did not get my order correct but they also forgot about half of my order. I will never spend money here ever again.
  • DN
    Danielle Nicole
    Dec 24, 2025
    1.0
    Ordered 3 combo meals but got home to find they only gave us 2. A burger and fries missing, even though we paid for all 3. Only thing they got right was giving us the 3 Frosty’s we ordered. Could we have checked the bag? Sure. But I like to have a little faith in the workers that they won’t get it wrong.
  • KA
    Kelsey Andersnapple
    Dec 16, 2025
    5.0
    Sometimes you get great service here and other times they're very cranky...but I think 2 out maybe 4 times doesn't make the whole establishment go down on a rating. Just remember if you hate your job, don't be mad at the guests. To the Others thanks for your hospitality.
  • AR
    Alethea Rodriguez
    Dec 15, 2025
    1.0
    I placed an online order at around 6:05 PM for drive‑thru pickup, and the experience was beyond frustrating. I ended up sitting in the drive‑thru line for over 30 minutes due to extremely slow service. After all that waiting, I asked the employee at the window for two packets of honey mustard for my nuggets, and he had the nerve to tell me it would cost an extra $0.53. After making me wait that long, the bare minimum would’ve been a little courtesy and basic customer service—not nickel‑and‑diming me over sauce. The lack of consideration was unbelievable. This will be my last time giving Wendy’s my business.

Frequently Asked Questions About Wendy's

Is 271 W. White Horse Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 271 W. White Horse Pike, Egg Harbor City?

Wendy's at this location is open daily from 7:00 AM to 2:00 AM.