Wendy's

Reviews

• OM

  Out by the Water in Cape May

  Oct 17, 2025
  1.0
  Claimed their "system was down" and told everyone waiting that no food could be ordered, even with the actual attendant. Why even keep the restaurant open?
• AC

  Arlyne Conley

  Oct 15, 2025
  5.0
  It's Wendy's! It's what you'd expect. Great food for a good price. I prefer this place to the other fast food restaurants and I suggest that to my friends.
• TB

  Tina Brickley

  Oct 10, 2025
  5.0
  The Wendy's in Pomona is one of the better ones I've been to. My order hasn't been messed up once, and they always make sure everything I need is in the bag, straws, napkins, sauces.
• PV

  Phoebe Vu

  Oct 8, 2025
  1.0
  I will never come back to this location, the machine broke down the guy at front not even talk clearly. The coffee he made looks horrible order caramel for $3 looks weird dont know what he puts in there. The chicken sandwich is bad north worth $10 lunch horrible experience & worst customer service.
• RR

  Rita

  Sep 12, 2025
  1.0
  These employees need a lesson or two on how to speak to customers, especially customers who kindly request something and aren’t rude. I had gone to the wendys the night before and had gotten a sprite that just tasted like carbonated water. I had already gone home and it was late so I didn’t have any plans of trying to exchange it and left it in the fridge. The next night my sister wanted some wendys so I took her and I decided to ask if they can make my drink again since I’m already heading that way. So I brought the drink to show them in case they think I’m making it up or something. I simply explained to the cashier and asked her if they could make me another one. The black girl with long brown and blonde braids and glasses looked at me like it was the most horrible thing in the world for her to be asked that, something she gets paid for instead of just standing there like she was when we arrived inside. She verbatim said “you came back for a drink you got yesterday”. It’s almost as if she didn’t see the human being (my sister) next to me holding the bag of food we just ordered and I had tell her “we just got food, that’s why I was here”. Either way, that’s not how ANY employee should be treating a customer. There was no “sure no problem” or “I’m sorry about that” or even “can you show us your receipt”. She gave me the drink (which I tried after and it was obviously actually sprite this time as opposed to just the gross carbonated water). There was not a single kindness or emotion from her. I don’t expect employees to be smiling all day long or be fake, just be a normal human being with decency which this girl clearly seems to be missing. Just like she’s there to get money to live and eat, so are the rest of us, our hard earned money has a value and kindly asking for another drink I PAID FOR isn’t going to come crashing her entire world. Especially someone who was clearly in no busy period of the work day, who was literally just standing there and WHO IS THERE TO DO A JOB. If you want to not work, then do that. If you haven’t developed manners and skills, then I suggest you find another job that doesn’t require that. We all had customer service jobs before and somehow we were able to be nice to our customers. Once she gave my drink I just said thank you and left, but I will definitely be reporting her.

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