Wendy's

4.0
1782 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
730 Route 1, Edison, NJ
08817, United States

Hours

Reviews

4.0
1,782 reviews
5 stars
862
4 stars
461
3 stars
229
2 stars
75
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the food as hot and fresh, others reported problems such as undercooked items and poor quality.

Cleanliness

The establishment was noted for being clean, although some reviews mentioned issues with broken equipment and unsanitary conditions.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times and inefficiencies.
  • EM
    elijah mcmillan
    Dec 31, 2025
    1.0
    Very unprofessional kicked me and my kids out in the cold I hit done they put it in Togo bags with no explanation first and last time I will ever come back to this location
  • JE
    Jeffrey Eduardo
    Dec 12, 2025
    1.0
    As a fast-food worker myself, I understand how frustrating it can be to deal with many things at the same time. I really do. But this was honestly one of the worst experiences I’ve had. I went through the drive-thru and the girl taking our order seemed overwhelmed or something, and we paid the price for it. She was the meanest order taker I’ve ever dealt with. I literally drove away because there was absolutely no reason for her to talk to us like that. Not a single reason. I’m not paying for food when the service makes me feel like I’m begging or asking for a favor through a microphone. This happened around 1:45 a.m. Terrible service
  • BK
    Bong K
    Dec 10, 2025
    1.0
    I came here on 12/10/25. I went to the drive-thru and the girl — I think her name was Veronica — got my order wrong. When I called, she answered, and I told her one nugget was missing. How do you miscount and give 3 instead of 4? When I told her there were only 3, she asked, with a tone, “So you want to come back for one chicken nugget?” She repeated it and then hung up the phone. She was extremely reactive and rude. I was polite the entire time. Mind you, when I pulled up to the drive-thru, she was too occupied on the phone ranting about some guy. Maybe she should focus on her job instead.
  • CS
    Cleo Sunny0243
    Dec 6, 2025
    3.0
    Rarely eat here. Breakfast Food was a luke warm. Nice Staff!! Wendy's need to do better.
  • ND
    Naal Desravines
    Nov 30, 2025
    5.0
    Went through drive-thru, paid and got my food quicky. I then proceed to leave believing I had all my food. While moving a Wendy's staff ran in the rain to make sure I didnt leave without my missing meal. Another fast food restaurant would have just let it be. Thats for sure good service! Also the burgers were good.

Frequently Asked Questions About Wendy's

Is Edison #11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Edison, NJ?

The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 3:00 AM, and on Friday and Saturday from 6:30 AM to 4:00 AM.