Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the staff for their friendliness and attentiveness, particularly highlighting employees like Bella, Sherlyn, and James.
Food Quality
While many enjoyed the food, there were significant complaints about food safety and quality, including instances of food poisoning and poor taste.
Cleanliness
Some reviews noted cleanliness issues, particularly with the bathrooms and food preparation areas.
Customer Experience
Several customers reported positive dining experiences, citing the welcoming atmosphere and helpful service, although there were also complaints about unprofessional handling of seating.
AA
Alexa Algar
1 day ago
5.0
Sherlyn and Christina were very nice and gave me such a good atmosphere here. I WOULD DEFINITELY COME BACK!! Love this place because of them!💗💗
SB
Sam Bana
4 days ago
5.0
Shoutout to the Smash Burger team—especially Franlis]! Super friendly, fast, and clearly takes pride in their work. The burger was cooked perfectly, fresh, and packed with flavor. Great service and a great attitude made the whole experience even better. Definitely coming back!
AG
Ajay Geria
6 days ago
5.0
bella and franlis were very nice and super helpful. 100 percent deserves a raise. i am astonished at this beautiful service.
SH
stefany hernandez
6 days ago
5.0
Franlis was our server and she was very kind and polite. Absolutely loved the food, smash burgers food is always so good. 10/10 recommend.
JW
John W
Dec 28, 2025
1.0
Service was extremely slow. The line only had 5 or 6 people. But it took almost 40 minutes to get the food. The place is not clean and poorly managed. They need a new branch manager.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located?
Smashburger is located at 55 Parsonage Rd., Space FS16B, Edison, NJ 08837, inside Menlo Park Mall.
What are Smashburger's regular dining hours?
Smashburger is open Monday to Thursday from 10:30 AM to 8:00 PM, Friday and Saturday from 10:30 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery with hours Monday to Thursday 10:00 AM to 7:30 PM, Friday and Saturday 11:00 AM to 8:30 PM, and Sunday 12:30 PM to 5:30 PM.
Can I order Smashburger food online or through an app?
Yes, you can order Smashburger via their official app or online through their website for pickup or delivery.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, provides high chairs, and has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger have seating available?
Yes, Smashburger offers dine-in seating inside the restaurant at Menlo Park Mall.
What nearby places can I visit before or after dining at Smashburger?
Nearby places include Gatcha Menlo Park bookstore, Sunglass Hut for eyewear shopping, and Showcase for flowers and gifts, all located close to Smashburger in Menlo Park Mall.
Are there any other dining options near Smashburger?
Yes, nearby dining options include New York Fries for American diner fare, Crepe Delicious for pancakes and ice cream, and Ruby Thai Kitchen for Asian cuisine.
Where can I find shopping and entertainment near Smashburger in Menlo Park Mall?
You can explore nearby retail stores like Kids Foot Locker, Abercrombie & Fitch, and color-themed art events at Color Me Mine, plus Onyx Nail Salon & Spa for beauty services.