Smashburger

4.5
1200 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
55 Parsonage Rd., Edison, NJ
08837, United States

Hours

Reviews

4.5
1,183 reviews
5 stars
888
4 stars
123
3 stars
74
2 stars
34
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the staff for their friendliness and attentiveness, particularly highlighting employees like Bella, Sherlyn, and James.

Food Quality

While many enjoyed the food, there were significant complaints about food safety and quality, including instances of food poisoning and poor taste.

Cleanliness

Some reviews noted cleanliness issues, particularly with the bathrooms and food preparation areas.

Customer Experience

Several customers reported positive dining experiences, citing the welcoming atmosphere and helpful service, although there were also complaints about unprofessional handling of seating.
  • AA
    Alexa Algar
    1 day ago
    5.0
    Sherlyn and Christina were very nice and gave me such a good atmosphere here. I WOULD DEFINITELY COME BACK!! Love this place because of them!💗💗
  • SB
    Sam Bana
    4 days ago
    5.0
    Shoutout to the Smash Burger team—especially Franlis]! Super friendly, fast, and clearly takes pride in their work. The burger was cooked perfectly, fresh, and packed with flavor. Great service and a great attitude made the whole experience even better. Definitely coming back!
  • AG
    Ajay Geria
    6 days ago
    5.0
    bella and franlis were very nice and super helpful. 100 percent deserves a raise. i am astonished at this beautiful service.
  • SH
    stefany hernandez
    6 days ago
    5.0
    Franlis was our server and she was very kind and polite. Absolutely loved the food, smash burgers food is always so good. 10/10 recommend.
  • JW
    John W
    Dec 28, 2025
    1.0
    Service was extremely slow. The line only had 5 or 6 people. But it took almost 40 minutes to get the food. The place is not clean and poorly managed. They need a new branch manager.

Frequently Asked Questions About Smashburger

What type of food does Smashburger specialize in?

Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

Where is Smashburger located?

Smashburger is located at 55 Parsonage Rd., Space FS16B, Edison, NJ 08837, inside Menlo Park Mall.