Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the staff for their friendliness and attentiveness, particularly highlighting employees like Sherlyn, Franlis, and Bella.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and food quality, including issues with burgers and potential food safety concerns.
Service Speed
Several reviews mentioned long wait times for food, with some customers expressing frustration over slow service despite a manageable number of patrons.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others praising the cleanliness of the establishment.
AM
Amrit Murali
2 days ago
5.0
Sheerlyn, Franlis and kahlin are amazing employees. We accidentally ordered two shroom burgers not knowing they were not veg. They immediately swapped it out with bean burgers with no extra cost. Can’t appreciate the gesture enough!
AT
ASMR TINGLES
2 days ago
1.0
ordered a chicken deluxe but never got my tomato, lettuce or mayo. Waited a long time for my order to receive it cold and wrong. Utterly disappointed and unfortunately wouldn’t recommend.
AM
Ashley Martins
Feb 19, 2026
4.0
First time in, meet with layla who was extremely nice. My kids didn't want smash burger but she still went out of her way to give them coloring sheets and crayons. My Food was great. Will return when in the area.
IQ
I’azayiah Queen
Feb 8, 2026
5.0
Thank you smash burger for your service worker Franlis and Cesar was very helpful. This is one of the store I happily enjoy very time I visit because not only of how delicious your food tastes it’s also of how hardworking, friendly reliable employees you have such as is Sherlyn, Cesar and Franlis. I really enjoyed the freshness of the food the wait wasn’t so harsh. 10/10 experience I would recommend again and again.
LM
Laurie Mirville
Feb 7, 2026
5.0
I had an amazing experience at Smashburger, and a huge part of that was thanks to Franlis Kahlin and Cesar. They were patient, friendly, and had such positive attitudes that it truly made the visit enjoyable. Franlis Kahlin and Cesar are a perfect example of outstanding customer service. Smashburger is lucky to have employees like them-l'II definitely be coming back because of how well I was treated
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located?
Smashburger is located at 55 Parsonage Rd., Space FS16B, Edison, NJ 08837, inside Menlo Park Mall.
What are Smashburger's regular dining hours?
Smashburger is open Monday to Thursday from 10:30 AM to 8:00 PM, Friday and Saturday from 10:30 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery with hours Monday to Thursday 10:00 AM to 7:30 PM, Friday and Saturday 11:00 AM to 8:30 PM, and Sunday 12:30 PM to 5:30 PM.
Can I order Smashburger food online or through an app?
Yes, you can order Smashburger via their official app or online through their website for pickup or delivery.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, provides high chairs, and has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger have seating available?
Yes, Smashburger offers dine-in seating inside the restaurant at Menlo Park Mall.
What nearby places can I visit before or after dining at Smashburger?
Nearby places include Gatcha Menlo Park bookstore, Sunglass Hut for eyewear shopping, and Showcase for flowers and gifts, all located close to Smashburger in Menlo Park Mall.
Are there any other dining options near Smashburger?
Yes, nearby dining options include New York Fries for American diner fare, Crepe Delicious for pancakes and ice cream, and Ruby Thai Kitchen for Asian cuisine.
Where can I find shopping and entertainment near Smashburger in Menlo Park Mall?
You can explore nearby retail stores like Kids Foot Locker, Abercrombie & Fitch, and color-themed art events at Color Me Mine, plus Onyx Nail Salon & Spa for beauty services.
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