Panera Bread

Reviews

• MF

  Mary Fitzpatrick

  Oct 30, 2025
  5.0
  Great place to get a healthy, satisfying meal. I love the choice of two option. Today was a great day for soup and a sandwich! And it never hurts to enjoy a tasty treat at the end of your meal. A good place to catch up with friends and enjoy fresh delicious food.
• FB

  Flystyles ByT

  Oct 17, 2025
  1.0
  Avoid this location if you’re ordering for an event. Shortly after placing my order, I called to let the manager know that my order is for an event. I requested several butters as I ordered a large French bread loaf and was told that there’s a “butter policy”. The policy being that there’s a max of 3-4 butters allowed. For anyone familiar with the French bread, it comes with 6-7 pieces, so 3-4 butters is less than the amount of bread that it comes with. I immediately knew that this “policy” was made up as I’ve made this order and request several times at other locations and was given no issue. These employees act as if it’s coming out their paycheck personally. These billion dollar corporations couldn’t care less about you, just throw the butter in the bag and go about your day. Anyway, go to the New Brunswick location if you want your requests met and avoid this one at all costs, their customer service is in the gutter. Imagine making up a fake policy over butter.
• AC

  Alison Cabret

  Oct 12, 2025
  2.0
  Food really good, problem is franchise charges $9 for soup without considering the community, only money, what place very clean, professional as it should normally be and for giving what your entitled to $9 for a bowl of soup sad Panera, hope you treat workers better than charge your customers
• YA

  Yilberth Acosta

  Sep 29, 2025
  1.0
  Don't go to this restaurant. The staff is rude and the food is poorly prepared. I don't recommend it, especially the employee, Jason.
• YA

  Yilberth Acosta

  Sep 29, 2025
  1.0
  I would like to file a complaint regarding my repeated negative experiences at this Panera location. Almost every time I visit, my order is prepared incorrectly or the restaurant is missing items, such as BBQ sauce, which seems to never be available. Today was the final straw. I placed an order and, after driving 40 minutes back home, I opened the bag only to discover that the food was not what I ordered. I had no choice but to drive all the way back to the store. When I explained the situation, the staff was rude and dismissive instead of apologetic. The person who appeared to be the manager, whose name is Jason, was especially unprofessional and disrespectful. As a loyal customer, I find this unacceptable. Not only is it extremely inconvenient to drive such a long distance twice, but the lack of care and the poor attitude from staff make the experience very frustrating. I expect Panera to address this issue seriously, ensure proper training and accountability at this location, and take appropriate steps to prevent these problems from happening again. Because of these repeated negative experiences, I CANNOT RECOMMEND THIS PANERA LOCATION TO ANYONE.

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