Food Quality
Many customers praised the pizza, especially the buffalo chicken pizza, but there are numerous complaints about declining food quality and unsatisfactory dishes.
Customer Service
Feedback indicates a significant decline in customer service, with reports of rude staff, order mix-ups, and unhelpful responses to complaints.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms, which raised concerns about hygiene.
Atmosphere
While some customers enjoyed the cozy and welcoming atmosphere, others noted that the establishment appeared run down and in need of renovation.