Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Order Accuracy
Many customers experienced issues with incorrect orders, both in-store and through mobile app orders.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others reported stale or poorly prepared items.
Cleanliness
Some customers noted cleanliness in the restaurant, but there were also complaints about unsanitary conditions.
Speed of Service
Service speed was frequently criticized, with reports of long wait times and slow order fulfillment.
CS
Chris Schuck
Jan 3, 2026
5.0
Use the app
JR
Jenn Rose
Dec 27, 2025
5.0
Emmanuel and his whole team are super friendly and great.
CS
Christina Sanchez
Dec 22, 2025
1.0
Terrible customer service. The worst McDonald's I'm done going to this location
NF
Nader Fernandez
Dec 5, 2025
1.0
Worst McDonald's location around.
For the 4th time in the past few months we ordered through the app, and when we pickup the order, NOTHING matches what we ordered.
Horrible service as well.