Dunkin'

3.7
371 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Edison, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1957 Oak Tree Rd, Edison, NJ
08820, United States

Hours

Reviews

3.7
371 reviews
5 stars
174
4 stars
78
3 stars
36
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders and poor attention to detail, leading to frustration and disappointment.

Cleanliness and Facilities

The restroom was frequently reported as out of order, and while some mentioned cleanliness, others noted a lack of maintenance.

Coffee Quality

Several customers criticized the coffee for being weak or poorly made, with some stating it lacked flavor.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quality of certain products like donuts and coffee.
  • MG
    Megan Gustave
    3 days ago
    1.0
    when I walked in the lady in the front was very rude. when I asked her to repeat herself, she gave me an attitude. Me and my friend both asked for light ice, And got a full cup of ice after being told we could get light ice. my friend ordered a daydream drink And instead of cold foam, they put whipped cream that separated. And they had no gloves on when receiving our bakery treats, and I watched closely and the side of her thumb touched my doughnut. Don’t come here.
  • KP
    krish patel
    Dec 29, 2025
    5.0
    I ordered a coffee today and it was fantastic the worker Diya and rahi were awesome and they were very helpful.
  • SS
    Sanket
    Dec 26, 2025
    1.0
    It's depressing. The ladies be on their phones while there are 6 people waiting in the line. Hire at least young people not these aunties. They even look depressed. I did the mobil order and even I had to wait 10 mins. I get it, it's busy and only 2 people running this shop but aunties be stressing out too much. That's not the only issue everyone be checking their receipt because they don't give proper change if paid in cash and I counted wait time for each customer it's over 5 mins. Come on guys
  • SP
    Satya P
    Dec 23, 2025
    1.0
    The worst customer experience, this place looks like a general store not at all like Dunkin . The lady over the counter is really harsh and not at all interest about the business.
  • AS
    AJ S
    Nov 30, 2025
    2.0
    Coffee strength is ".1" on a 1-5 scale. This was my second time here. Never again. Restroom was OUT OF ORDER.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1957 Oak Tree Rd in Edison, NJ?

Dunkin' at 1957 Oak Tree Rd is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.