Dunkin'

3.8
365 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Edison, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1957 Oak Tree Rd, Edison, NJ
08820, United States

Hours

Reviews

3.8
365 reviews
5 stars
172
4 stars
77
3 stars
36
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional staff, leading to a poor customer experience.

Product Quality

Mixed feedback on product quality; while some customers enjoyed fresh donuts and good coffee, others reported stale items and incorrect orders.

Cleanliness

The cleanliness of the location is often mentioned, with some customers noting it as clean while others reported issues with the bathroom being out of service.

Service Speed

Service speed varies; some customers experienced quick service, while others faced long wait times and slow order fulfillment.

Overall Experience

Overall, many customers express disappointment with their experiences, indicating a need for significant improvements in service and product consistency.
  • JR
    John Ramsey
    Nov 15, 2025
    1.0
    Very bad service. I ordered a large coffee today. The ground coffee wasn't filtered out. This is disheartening. I swallowed a chunk of it. Please see the picture.
  • JJ
    J
    Oct 20, 2025
    1.0
    Very rude, was having issues with my card due to a bank outage. & they were asking if i had money in my card. Very unprofessional. If i didnt have money to come to dunkin & get a whole meal, why would I even go in?
  • BS
    Beenish shah
    Sep 16, 2025
    5.0
    Fresh donuts
  • FG
    Fatima Gutama
    Sep 10, 2025
    1.0
    This place doesn't provide good service. They serve you how they want, not how you ordered. I love buying coffee drinks, but you can see the bad luck of ordering from this place.I will continue to shop at Donkin Donuts but not at this location.
  • FJ
    Francesca Jean-Baptiste
    Jun 29, 2025
    1.0
    Bathroom is always non operational, donuts are dry, but the drinks are okay.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1957 Oak Tree Rd in Edison, NJ?

Dunkin' at 1957 Oak Tree Rd is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.