Brand Certified
Chipotle Mexican Grill
3.4(1372 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
55 Parsonage Rd, Edison, NJ
08837, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(732) 395-2151
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nj/edison/55-parsonage-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1305
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Menlo Park Mall 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,372 reviews
5 stars
498
4 stars
275
3 stars
167
2 stars
92
1 star
340
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times and understaffing being common issues.
Cleanliness
Many reviews highlighted poor cleanliness standards, with dirty tables, floors, and food preparation areas.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor attention to dietary restrictions.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, there were complaints about portion sizes, food freshness, and hygiene concerns.
- EMEbony MaloneFeb 9, 20261.0This had to be the slowest service ever. They had only 1 person making to orders and the other employees were just walking back and forth meanwhile there was a line of customers out the door
- SESara ElFeb 3, 20261.0ZERO STAR. I went to this Chipotle in Menlo Park, Edison on Saturday, and it was a very frustrating experience. There was only one employee making the bowls, and he was extremely slow (he seemed new). This caused the line to move at a snail’s pace. The other employee was at the register and also packing the food, and he kept rubbing his beard while doing so. That was really disgusting and unhygienic to see in a food service setting. Because of the long wait and poor hygiene, I left without ordering. This location needs better training, staffing, and attention to cleanliness.
- KKkkyahrrFeb 1, 20262.0I placed a mobile order for pickup at 1:40 PM. I saw that my food was already ready around that time, so I waited, expecting it to be put out. After waiting an extra 20 minutes, I finally went up to the counter, and only then did they hand it to me. When I asked about it, the staff were defensive and not very friendly. On top of that, they also forgot to give me the Sprite I paid for. Overall, just a really frustrating experience.
- KCKimber CafroJan 16, 20265.0I come to this location a lot since I work nearby. In the past it has always been super dirty, and frequently out of stuff. Today was different. It was spotless and everything was full and fresh. I noticed a woman working there (believe her name was Cha Cha). She was amazing! She was so sweet and asked me how everything was while cleaning up and stocking everything! I could tell someone new was in charge. What a difference!!!
- AGAnton GardnerDec 29, 20251.0This location is not well maintained. The grill where the chicken is cooked needs to be cleaned. The staff is not friendly and the location is understaffed. The eating area was unkempt and most tables haven’t been cleaned from the previous patrons. There were no tortillas for a burrito at a chipotle. They were also out of chips, lettuce, chocolate milk, ice and spoon. 1 out of 10 do not recommend, will not be back.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Menlo Park Mall 2 located?
It is located at 55 Parsonage Rd, Spc FS16A, Middlesex, Edison, NJ 08837, in the food court at Menlo Park Mall with both interior and exterior entrances.
What are the operating hours of Chipotle Menlo Park Mall 2?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Menlo Park Mall 2 offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Menlo Park Mall 2?
You can order online via their website or their dedicated order link at https://order.chipotle.com/.
What kind of food does Chipotle Menlo Park Mall 2 serve?
Chipotle offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are some nearby stores where I can go shopping after eating at Chipotle?
Nearby shopping options include Vera Bradley, Swarovski Menlo Park Mall, Pandora, House of Hoops by Foot Locker, Intimissimi, Hollister Co., and ALDO among others, all located within the Menlo Park Mall area.
Are there entertainment options near Chipotle Menlo Park Mall 2?
Yes, nearby entertainment includes Menlo Park Cinemas and AMC Dine-in Theatres Menlo Park 12, perfect for watching movies before or after your meal.
Is there a coffee shop close to Chipotle where I can grab a drink?
Starbucks is nearby at Menlo Park Mall, ideal for a coffee before or after your visit to Chipotle.
Does Chipotle Menlo Park Mall 2 support mobile ordering and apps?
Yes, you can order using the Chipotle app available on the App Store or through the quick link URL provided for seamless mobile ordering.
How can I contact Chipotle Menlo Park Mall 2 for inquiries or catering orders?
You can reach them by phone at +1 732-395-2151 or email at nj.1305.menlopark@chipotle.com for general inquiries and catering services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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