Charleys Cheesesteaks

Reviews

• SK

  Special K

  Apr 19, 2026
  3.0
  Charleys has always been good but prices are always going up. I see at a certain time, the cashier doesn't take orders so you have to use the Kiosk which upset a few customers, so they left.
• JG

  Janine Monique Geraldizo

  Apr 12, 2026
  1.0
  We had a very bad experience today in this location. First of all, cashier had his airpods on and was using his phone all the time. Yes, we kept adding more stuff but cashier was unresponsive and was not waiting long enough for us to respond. Second of all, girl assembling the sandwich kept messing up. She missed the second sandwich we ordered and when she asked if we wanted mayo, lettuce and tomato, my mom had to take a minute to respond and then begins to curse. She said “ay dios mio” and then proceeds to keep yelling at us. We ask for ketchup packets and tells us that we have to pay for it. She messed up our order already and she’s still yelling at us and telling us to stop. Rudest employee ever. I will not come back to this location anymore. Employees need more training
• BW

  Brian W

  Mar 20, 2026
  3.0
  This is a good place to eat if you want to remain anonymous. Fast food places are famously low on customer interaction, but Charley's Cheesteaks has introduced a new concept: absolute zero customer interaction. You order from a kiosk. Even though the kiosk asks your name, you don't have to worry about the staff calling your name out, or even your order number. So you wont hear "Hi, how are you?" when you walk up or "Enjoy your meal!" when they hand it to you. No. They wordlessly put your order on the counter and walk away. Even when I asked "Is this the order for Brian?" because I didn't want to take someone else's meal, I got a one syllable response: "Ya." I'm not sure if they were disrespecting me because I only tipped 10%, but who tips at a fast food place anyway? Maybe they just treat everyone like crap. Anyway, if you're a moviestar and don't want to be recognized, your disguise is safe here. They can't recognize a customer, because they don't even look at the customer.
• ST

  Sanket Tripathi

  Mar 17, 2026
  1.0
  The Chinese lady who standing at the register was too rude. I don't know the name but she was totally harmful for business like Charlie's like this kind of attitude...
• DL

  David Lugo

  Feb 18, 2026
  1.0
  The food looks like something straight from a Ja-Rule concert. The steak is so bland. The cheese glop....cause it ain't sauce...the glop was disgusting. Did I mention it was stone cold? And the fries were cold too...probably because the glop absorbed the heat. This place is a pure and utter disrespect to cheesesteaks and fries. If I was forced to eat here or not at all ever again, I'm gonna be skinny real quick. Medicine of any kind tastes better. And this was my nice review.

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