Outback Steakhouse

Reviews

• HH

  Hellooo

  3 days ago
  1.0
  I had an extremely disappointing experience at this restaurant, largely - the manager’s unacceptable behavior. First, my steak order was completely wrong. When I pointed it out, I was told they would re-cook it. However, when the new dish arrived, they only brought the steak—no rice, no sides—nothing that originally came with the meal. Despite this, they still expected me to pay full price. When I questioned this, the situation escalated. Instead of addressing the issue professionally, the manager became aggressive and raised their voice, saying that if I didn’t want to pay, they could just take the food away. This kind of response is completely inappropriate and disrespectful to a paying customer. Overall, the food mistake could have been resolved, but the manager’s poor attitude and lack of basic customer service made the experience unacceptable. I would not recommend this place based on how they handle problems.
• JH

  JANETT HERNANDEZ

  Mar 14, 2026
  5.0
  Excelente lugar para comer, ambiente agradable.
• AL

  Angela Leung

  Mar 8, 2026
  5.0
  I had a previousorder that was mistakenly wrong, and the manager Elizabeth made sure to fix everythingon top of having superb customer service!!
• AB

  Abbey Banegas

  Mar 1, 2026
  5.0
  There is a special place in my heart for this Outback given an extraordinary experience that will forever remain remembered in our family and in our heart. Our beloved dog, Bruce, was put down this weekend and we wanted to treat him to a filet mignon as his last meal. I called to place the order and briefly mentioned it (since I just needed a steak and not a whole meal with sides, which they happily accommodated). Upon arrival, I was warmly greeted by one of the servers, Michelle, who went to get my order. Kathy Spinella (the owner of this Outback) walks out and introduced herself to me. She pulled me aside with Michelle and firstly extended her deepest condolences, gave me a genuinely caring hug and handed me a bag that included not one but two sincere handwritten notes from her and her team to apologize for our loss and gave us kind words of encouragement. Not only that....but she compensated the whole meal (in addition to an appetizer I got for myself!) and also added on some ice cream, whipped cream and cheesecake for him AND a $20 gift card for when we're ready to come back. I was in disbelief and shock. That level of generosity, thoughtfulness, and authenticity (especially in corporate restaurants) is something very rare and remarkably memorable. She is a gem who runs a professional yet personable business and we are so grateful for her incredibly touching gesture during our time of loss. Thank you Kathy, Michelle and the Edgewater Outback Team for not only sending our sweet boy off with a royal meal and but also for such a kind, empathetic and thoughtful experience! It made our difficult send-off just that much easier and left us all feeling very blessed and thankful for compassionate people in the world like Kathy and the Edgewater team.
• TE

  Thomas Etzel

  Feb 5, 2026
  5.0
  Love Outback. I went here last Valentine's Day and had a blast, and they gave me a coupon for a free Bloomin' Onion. I do have a word of caution that there used to be SWARMS of rats living in the rocks on the river right outside of the Outback. For this reason I'd never use the outside seating which is only a few feet away. When I moved to Edgewater one of the first things I did was go down to the Hudson and walk along it, which is when I noticed the rats. I haven't seen them for a while so maybe Outback or the town took care of them. I gotta say though that mental image is seared into my mind. Seared like a delicious Outback Steak. The rats stopped me from coming here for at least three years, but I am happy I went. Also I started picturing a situation where the rats were like in Ratatouille, except they hang out by the Outback and as a result they have somehow picked up funny Australian accents, like Bluey. In conclusion: rats bad, Outback good('day, mate).

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