At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude and unprofessional.
Ice Cream Quality
The ice cream quality is generally well-received, with many customers enjoying the flavors and richness, though some noted inconsistencies in portion sizes.
Cleanliness
The store is often described as clean and inviting, although some customers reported issues with cleanliness at times.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices and perceived stinginess in portion sizes, leading to complaints about value for money.
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Adam Haddad
Jan 13, 2026
1.0
Got food poisoned and have been in bed for the past two days. Never going back here again!
YB
Yennifer Blanquicett
Jan 1, 2026
5.0
Elisa es la mejor, es atenta, gentil, tiene mucha paciencia y da un excelente servicio, se preocupa por que uno se vaya super contento. Muchas gracias!
SS
seyong
Dec 31, 2025
5.0
아이스크림 퀄리티는 역시 기대했던 그대로였음
맛이 진하고 재료 맛이 확실해서 한 스쿱도 만족도 높았음
너무 달기만 한 게 아니라서 끝까지 맛있게 먹기 좋았음
매장 분위기도 깔끔해서 잠깐 쉬어가기 괜찮았음
가격은 있지만 가끔은 충분히 값어치 하는 곳임
You really can’t go wrong with Häagen-Dazs
The ice cream was rich and flavorful just like expected
Not overly sweet and the quality definitely stands out
Nice and clean spot to sit down and enjoy dessert
A bit pricey but totally worth it once in a while
AM
Adriana M.
Nov 27, 2025
1.0
Yesterday I bought a cappuccino that was awful; watery, with a rancid taste. There are two possibilities: either the machine isn't cleaned properly, or the coffee and water are poor quality.
BN
Brandon Napoles
Nov 26, 2025
5.0
Today I visited this exceptionally clean and inviting store after noticing their billboard on River Road, and I’m glad I did. I was greeted at the door by an employee named Jaelyn, who set the tone with her warm and charismatic welcome. Her customer service was outstanding from start to finish.
I ordered a banana smoothie, and she prepared it with noticeable care and attention. The quality was excellent, and I left feeling that my money was truly well spent. I fully intend to return for another smoothie and to try some of their ice cream as well.
Thank you, Jaelyn, for providing such an excellent customer service experience. Five stars all the way.