Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
676 reviews
5 stars
278
4 stars
143
3 stars
115
2 stars
34
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold food, incorrect orders, and food safety issues.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms.
Order Accuracy
A significant number of customers experienced problems with missing items or incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
- MBMichelle BayOct 21, 20251.0The workers are very rude and not at all friendly! You don't feel like going shopping when you see those angry faces. Bad experience all the time
- DADeryn ArnoldOct 15, 20251.0I usually have such a good experience here, but today that all changed… I ordered a 10 piece nugget meal at the drive-through and when I was handed my food, there were no fries. I asked for this to be corrected and I was rudely asked for my receipt, which I explained was also not correctly corresponding with what I ordered I had no problem paying for fries at the price they would come with a meal, because that’s what I ordered; however the young lady insisted on charging me the à la carte price and did so with a very strongly rude attitude. She then proceeded to attempt to explain that they can’t just hand out food and essentially accuse me of trying to steal. I then reported her to her manager who expressed shock at her behavior because she’s apparently new?! I’m quite surprised (in a negative way) that Someone so new to a job would feel it’s okay to cop an attitude when even long term employees that have there for 10+ years would never even dream of doing that. I really hope this girl is fired so she learns from this behavior and has more respect for the patrons at her next job. I understand work is stressful. I’m a mechanic! I’d never take my frustration out on a customer or their vehicle, therefore, her frustration should not be taken out on me or my food. Every employee besides her is very kind, helpful, patient and overall friendly. She’s obviously not a good fit and having her here is running the risk of losing valuable customers.
- 888four25Oct 13, 20255.0Clean
- KEkevin estuardoOct 6, 20251.0Y tenía una experiencia mala, en este McDonald’s, he comprado comida ahí varias veces y la mayoría de veces me han dado el pollo dentro de las hamburguesas, es muy mal estado y como mal olor
- MRMiguel RiveraOct 1, 20255.0They're are bad McDonald's and they're are good McDonald's. This one is good.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Eatontown, NJ?
The McDonald's in Eatontown is open from 6:00 AM to 10:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:00 AM to 1:00 AM Monday through Wednesday and Sunday, and operates 24 hours on Thursday through Saturday.
When is McDonald's delivery service available?
Delivery is available daily, generally from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, from 5:00 AM to 4:00 AM on Thursday, and 24 hours on Friday and Saturday early morning.
Does this McDonald's location offer mobile ordering and contactless delivery options?
Yes, they offer mobile ordering through their app and provide services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers drive-thru service.
Where is this McDonald's located?
It is located at 18 NJ-35, Eatontown, NJ 07724, United States.
What nearby dining options are available around this McDonald's?
Nearby dining options include Panda Express, Popeyes Louisiana Kitchen, Ruby Tuesday, and Rise N' Shine Diner, offering a variety of cuisines from Asian to Cajun to American.
Are there any nearby places for relaxation or beauty services?
Yes, customers can visit Wonder Spa, Blackstone Salon, or Garden and Bee for spa, massage, and beauty services close to McDonald's.
What public services or essentials are located near this McDonald's?
Close by are the Eatontown Fire Department for emergency services and 7-Eleven for convenience shopping including sandwiches and liquor.