Business Details
About
Mexican Restaurant
Chipotle Monmouth Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,105 reviews
5 stars
364
4 stars
185
3 stars
98
2 stars
71
1 star
387
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash cans, and food debris on the floor.
Customer Service
Customers frequently reported rude and unhelpful staff, with many feeling rushed or disrespected during their interactions.
Food Quality
Many patrons expressed dissatisfaction with the food, citing bland flavors, small portions, and issues with food preparation.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate oversight of cleanliness and service.
- VVValerie ValentinoJan 2, 20261.0Chipotle Is usually my favorite restaurant to eat at for fast food. Upon walking into the restaurant the fountain soda area was filthy, not wipe down, looked like all day long. There was nobody behind the counter to greet us, everybody just ignored you and kept on doing whatever they were doing, the food looked like it hadn't been stirred. It was been sitting for hours and hours without being stirred. It looked very dry, the counters were filthy and the floors were filthy. I cannot believe how dirty This restaurant was very disappointed.We walked out. The place is in desperate need of good management obviously 🙄
- ASAlexandra Rodriguez SerranoDec 28, 20251.0We stopped in to grab dinner and the young staff could NOT be bothered to either serve or keep the place clean and tidy. The food counter had a disturbing amount of food on top of it, cross contamination between containers of food…sour cream and salsa all over the place and let’s not even talk about the side machine. Ice over flowing, food in the ice, all over the floor. BEYOND disgusting. No drink had syrup…we bought a large drink to then not be able to get a drink. Whoever the manager is, needs to really take a look at the staff and their work…before food poisoning becomes a challenge or better yet the health inspector shows up. DISGUSTING.
- BCBrian CortesDec 16, 20251.0The food was pretty bad no flavor on the rice and steak overcooked won’t be coming back wasted 35$ on 3 things all were bad!!!! No hate but can do a lot better
- RMRussell MoodyDec 10, 20252.0I had an online order. The online order section was busy . The main line was completely empty. The people working the main line, including the manager sat talked and watched the online person kill herself trying to do our orders and a large catering order.
- YAYousef AbrahemDec 6, 20251.0Worst chipotle I’ve been to by far. I asked for double protein, he gave me 2 half scoops and it was the same as if I asked for no double. The chicken was overcooked and burnt. The tables weren’t clean. Overall worst chipotle. Terrible experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Monmouth Mall serve?
Chipotle offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill at Monmouth Mall?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Monmouth Mall offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I order online from Chipotle Monmouth Mall?
You can order online through the Chipotle app, their website, or use the direct order link provided.
Is Chipotle Monmouth Mall committed to using responsibly sourced ingredients?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices.
What payment options are available at Chipotle Mexican Grill Monmouth Mall?
Chipotle accepts credit cards and also offers gift cards as payment options.
How can I contact Chipotle Mexican Grill at Monmouth Mall?
You can call them at +1 732-389-5041 or email at nj.1293.monmouthmall@chipotle.com.
Are there any popular burger restaurants near Chipotle at Monmouth Mall?
Yes, Shake Shack and Bobby's Burger Palace are nearby burger restaurants where you can enjoy different fast food options.
What other dining options are available near Chipotle in Monmouth Mall?
Nearby, you can also find Dunkin' Donuts for coffee and snacks, and Auntie Anne's for pretzels and quick bites.
Are there any notable retail stores near Chipotle Monmouth Mall for shopping before or after eating?
Yes, Jared jewelry store, Macy's department store, and Abercrombie & Fitch clothing store are located nearby for shopping convenience.