Business Details
About
Mexican Restaurant
Chipotle Monmouth Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,099 reviews
5 stars
365
4 stars
185
3 stars
98
2 stars
70
1 star
381
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, including overflowing trash cans, dirty tables, and a generally filthy environment.
Customer Service
Many customers reported rude and unhelpful staff, with complaints about poor attitudes and lack of professionalism.
Food Quality
Feedback indicated inconsistent food quality, with several customers noting bland flavors, small portions, and missing items from their orders.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders, missing items, and a lack of attention to online orders.
Overall Experience
Overall, customers expressed disappointment with their experiences, often recommending other locations instead.
- PBPeter BottinoNov 15, 20251.0Floors and tables covered with food, and garbage. After I had finished eating, I witnessed the individual who put my food in the dish, pulling at his naps, playing with his lips, and adjusting a rotting tooth in his mouth..avoid.
- WMWendy MendezNov 13, 20251.0While I am aware that Chipotle is not a five star restaurant the treatment of the customer should be a priority. I was in line to get my food and the customer in front on me was ordering and speaking Spanish and the employee who was serving him was extremely rude and rolling his eyes at the customer. He seemed like he was not happy to be there and sure did not present a good atmosphere for the clients or employees. I felt awful for the client that got a rude response and this will be the first and last time I will be going into this location.
- RSRoberto SolisNov 12, 20253.0Far from what a Chipotle experience should be like. Poor quality, small portions even though you pay for extras. Disappointed.
- AUAnonymous UserNov 5, 20251.0Couldn't log onto the app because I changed my phone number and the only way to log in is to get a verification code sent to you. I drove to the store and explained it and the manager Steve could care less. He said I couldn't order a casadia unless on the app. I explained this unique situation and he didnt care. The only way to fix it would be to call customer service which i did, but I was on hold for 30 minutes with no luck.
- JAJoseph AurigemmaOct 30, 20251.0This Chipotle location is completely unsanitary. All of the garbages are overflowing, there’s food all over the tables. I couldn’t find a table that did not have leftover food on it. To top it off, my bowl had no taste. A sanitation worker should do an audit for health purposes.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Monmouth Mall serve?
Chipotle offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill at Monmouth Mall?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Monmouth Mall offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I order online from Chipotle Monmouth Mall?
You can order online through the Chipotle app, their website, or use the direct order link provided.
Is Chipotle Monmouth Mall committed to using responsibly sourced ingredients?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices.
What payment options are available at Chipotle Mexican Grill Monmouth Mall?
Chipotle accepts credit cards and also offers gift cards as payment options.
How can I contact Chipotle Mexican Grill at Monmouth Mall?
You can call them at +1 732-389-5041 or email at nj.1293.monmouthmall@chipotle.com.
Are there any popular burger restaurants near Chipotle at Monmouth Mall?
Yes, Shake Shack and Bobby's Burger Palace are nearby burger restaurants where you can enjoy different fast food options.
What other dining options are available near Chipotle in Monmouth Mall?
Nearby, you can also find Dunkin' Donuts for coffee and snacks, and Auntie Anne's for pretzels and quick bites.
Are there any notable retail stores near Chipotle Monmouth Mall for shopping before or after eating?
Yes, Jared jewelry store, Macy's department store, and Abercrombie & Fitch clothing store are located nearby for shopping convenience.