Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Monmouth Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
1,104 reviews
5 stars
361
4 stars
187
3 stars
98
2 stars
71
1 star
387
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, with dirty tables, overflowing trash, and a generally filthy environment.
Customer Service
Many customers reported rude and uninterested staff, with a lack of attentiveness and poor management contributing to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including cold, bland, or poorly prepared meals, as well as inconsistent portion sizes.
Management Issues
Customers expressed concerns about poor management practices, including inadequate staffing and failure to address cleanliness and service problems.
JK
Joey K
Feb 24, 2026
1.0
Weirdest chipotle experience I’ve ever had. Staff seemed uninterested and was almost rushing me to order. Forgot to give me chips until I asked about them. Found a bone in our food. Restaurant itself was dirty both on the tables and floors. Overall weird vibe and not a great experience, so I won’t be going back to this location.
RS
Rocco Sgro
Feb 24, 2026
5.0
Everyone is very friendly and attentive to the customer.
SB
Steph Berens
Feb 11, 2026
1.0
Place was disgusting and dirty and my bf got food poisoning from the steak. I got something entirely different then him and I'm not sick. Eat here at your own risk. Nasty
SK
SUGAR KANE
Jan 16, 2026
1.0
The restaurant is very dirty.
The staff is unhappy you can tell they dont like working there and I can't blame them.
The meat is just so chewy not worth the money at all. The food was cold 🥶 😩 and had no flavor...
I have to say the bathroom was clean.
Also very bad policy no one to answer phone when customers have questions or concerns..
Make your own Chipotle at home. It will 100 percent better than this.
TB
Tara Bogan
Jan 13, 2026
2.0
Agree with others. I usually really enjoy Chipotle, but this place was foul. Food scattered all over the serving area. Scraps left all over the tables. Employees looked so agitated and slapped things together haphazardly. The veggies were overdone, gray, and wilted. My salad didn't taste half bad. The chicken was moist and I just loaded it up with Tabasco for flavor. Going to avoid this one in the future.