Service Issues
Numerous customers reported poor service, including long wait times, order mistakes, and unhelpful staff.
Food Quality
Mixed reviews on food quality; some praised the unique flavors while others criticized the pizza for being bland or poorly prepared.
Ambiance
The restaurant's atmosphere received mixed feedback, with some enjoying the modern design while others noted unpleasant odors and uncomfortable conditions.
Promotions Confusion
Customers expressed frustration over unclear promotional policies, particularly regarding the 'buy two, get one free' offer not being honored through third-party apps.
Positive Experiences
Despite the negatives, several reviews highlighted enjoyable meals and friendly service, indicating that some customers had satisfactory experiences.