Dunkin'

Reviews

• AL

  Alexise Loaiza

  Nov 5, 2025
  1.0
  I came to this Dunkin’ as a DoorDash delivery driver today around 11am, to pick up an order that included four drinks. There were no straws in the bag, so I grabbed a handful (seven total) from the self-serve counter — which I often do since it’s common for customers to need extras. A young Hispanic worker told me I could only take two. I smiled and said it was fine, keeping what I had already grabbed. She then told her coworker in Spanish that I was taking extra straws, and the second employee came over to confront me in a much more aggressive tone, demanding to know how many I had. When I replied, “enough,” she said she was going to call the police, over a few straws that aren’t even for sale. It was completely uncalled for and felt discriminatory. As a black woman, I should not be threatened with the police over something so petty. It’s even more disappointing that one minority would weaponize that against another. These employees clearly need better customer service and diversity training — or actually, new jobs. Avoid this location at all costs.
• JJ

  J7G

  Oct 21, 2025
  1.0
  I been going to this DD ever since 2022. It used to soooo good. I dont know what happened but this DD is awful now. My coffee literally tastes like milk only. I keep thinking they will get better but nothing seems to change. Please train your workers properly. I could have made coffee better at home than what they gave me. Horrible!!! PS: i had to throw out the latte because it tasted soo bad and wasted my money
• SY

  Stephanie Yunga

  Sep 28, 2025
  1.0
  Worst experience ever. I ordered 3 coffee one 2 ice coffee and one frozen coffee. They took like 15 minutes to get it done. And this one guy kept asking us. What did u guys order again. I literally explained it like 3 times. And he give us the drink all rushed. Really disappointed on the service even when there was like 6 people working
• MM

  Monty Montemayor

  Sep 26, 2025
  2.0
  The food here is prepared in a crude and unrefined manner; a street food vendor would do a better job. First time I tried coming here (9/26/25) through a drive through. Ordered 3 chicken wrap, to my surprise, they just throw it in unwrapped in a paper bag, and the cheese were leaking everywhere inside the bag. They also forgot to include a straw for my drink and any napkins. The crew and manager in this franchise is not doing their their job right and should be fired. Dunkin's management should inspect this franchise, as its quality standards are clearly not being met.
• NC

  Nikki Cordero

  Sep 5, 2025
  5.0
  Love Dunkin

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