Panera Bread

Reviews

• JP

  Jaguar Paw

  Nov 16, 2025
  1.0
  I ordered online and part of my order was missing. The manager I spoke with refused to have it delivered. Really bad experience. I will not be eating at Panera East Rutherford, NJ again.
• LD

  Leona Davis

  Nov 11, 2025
  1.0
  Young cashier with glasses (no hair net) gave my pick up order to the wrong person. Although I was running late I understand that mistakes happen. He took his time "throwing" my sandwich together and instead of apologizing for the wait he told me I shouldn't have waited so long to pick up my order. Mind you its my birthday. He was so rude and unprofessional for no reason.
• ES

  Ernie Seferagic

  Oct 25, 2025
  3.0
  We visit Panera Bread quite regularly, and overall, the experience really depends on the day. The service can sometimes be very slow and a bit unfriendly, though every now and then we do get lucky and have someone cheerful at the counter, which makes a big difference. The food also varies — there are times when everything is fresh, tasty, and just right, but we’ve also had moments where we left disappointed with the preparation or the speed of service. I won’t go into too much detail, but in general, I’d say the service is just “so-so,” and the overall organization could definitely be better.
• MK

  Mohamed Katerji

  Oct 14, 2025
  5.0
  Expensive.
• SC

  Sheldon Campbell

  Sep 18, 2025
  1.0
  So here is my experience at this Panera bread location just now I came here to buy a black pepper facochi bread and I wanted to toast it The manager at the time was serving me at register So she said that she cannot toast my bread i said all other locations that I go does toast my bread and am always happy She insisted that she cannot toast it because it's not a sandwich So I said the same way you toast the sandwich is the same way you can toast the bread because I want my bread hot so i can eat it now And secondly the bread is not in a covered sealed cabinet and sometimes i see little flies on the bread And the bread sits there in the open all day I called another male manager which was right there and asked him to please toast my bread and he also refused with all kinds of excuses So i told them forget the bread I'll go somewhere else where they'll do it for me So I drove a few extra miles to another location where they toast my bread in the same toaster oven that they toast the sandwiches and I was very happy with with this service at this other location they made my day. This is unacceptable at this rt 17 location because I don't know how they say they are running a restaurant and refuses to toast a customer's bread if they are toasting sandwiches all day every day, it makes no sense And i hope cooperate will address this issue and make the restaurant function at it's maximum I just was very disappointed for wasting my time to go there .

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