Wendy's

3.7
2239 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
275 Central Ave., East Orange, NJ
07018, United States

Hours

Reviews

3.7
2,239 reviews
5 stars
894
4 stars
529
3 stars
405
2 stars
158
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

While some customers enjoyed the food, others reported issues such as greasy items, incorrect orders, and food that was not fresh.

Wait Times

Many customers complained about long wait times both in the drive-thru and inside the restaurant, often citing disorganization as a contributing factor.

Cleanliness

Some reviews noted that the restaurant was clean, while others pointed out issues with cleanliness, particularly in the dining area.

Order Accuracy

A recurring theme was the frequent mistakes with orders, including missing items and incorrect food being served.
  • PM
    Picard Michel
    Nov 12, 2025
    5.0
    Wonderful!
  • JP
    Jazzlyn Perez
    Nov 3, 2025
    1.0
    This one absolutely sucks. From the disrespectful attitudes received everytime to soiled milk in my coffee. When I received it I noticed the milk/ cream used was clumpy. I asked for a straw and the lady of course with an attitude is gonna tell me they come in the bag and if I can’t wait. I repeated and asked for one. I tried steering my coffee and it wouldn’t mix. I gave it a small taste test for it to taste like rotten milk. I brought it to the next lady’s attention whom gave me my food for her to look confused like I was lying about my coffee tasting bad and tell me it’s supposed to taste like that. So the smart ass I am asked her if it’s supposed to taste like moldy milk. I’ve had a caramel cold foam coffee from them multiple times. The original lady came just to ask me what’s wrong with it and look at my like I just committed a crime for saying something was wrong with the coffee. They need management to come in and go over customer service or common sense. Anyone with a brain and two eyes or has had that coffee would have seen the problem as soon as they saw the coffee I was given. PUW #3030
  • RP
    Ricki Polsky
    Nov 1, 2025
    3.0
    Every Wendy's has a slow drive through. I have never been to a slower one than this. Half the time, they can't hear you when you're ordering and make you repeat everything before they repeat it back at the end. I literally had time to write this with only 3 cars ahead of me and one was at the pick up window.
  • LG
    Luis Garcia
    Oct 25, 2025
    5.0
    Occasionally empty near night, food comes out at the usual Wendy’s quality. Tasty.
  • JG
    Jessica Gyau
    Oct 15, 2025
    1.0
    Disrespectful staff. Go somewhere else. No customer service.

Frequently Asked Questions About Wendy's

Is East Orange Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.