Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
While some customers enjoyed the food, others reported issues such as greasy items, incorrect orders, and food that was not fresh.
Wait Times
Many customers complained about long wait times both in the drive-thru and inside the restaurant, often citing disorganization as a contributing factor.
Cleanliness
Some reviews noted that the restaurant was clean, while others pointed out issues with cleanliness, particularly in the dining area.
Order Accuracy
A recurring theme was the frequent mistakes with orders, including missing items and incorrect food being served.
PM
Picard Michel
Nov 12, 2025
5.0
Wonderful!
JP
Jazzlyn Perez
Nov 3, 2025
1.0
This one absolutely sucks. From the disrespectful attitudes received everytime to soiled milk in my coffee. When I received it I noticed the milk/ cream used was clumpy. I asked for a straw and the lady of course with an attitude is gonna tell me they come in the bag and if I can’t wait. I repeated and asked for one. I tried steering my coffee and it wouldn’t mix. I gave it a small taste test for it to taste like rotten milk. I brought it to the next lady’s attention whom gave me my food for her to look confused like I was lying about my coffee tasting bad and tell me it’s supposed to taste like that. So the smart ass I am asked her if it’s supposed to taste like moldy milk. I’ve had a caramel cold foam coffee from them multiple times. The original lady came just to ask me what’s wrong with it and look at my like I just committed a crime for saying something was wrong with the coffee. They need management to come in and go over customer service or common sense. Anyone with a brain and two eyes or has had that coffee would have seen the problem as soon as they saw the coffee I was given. PUW #3030
RP
Ricki Polsky
Nov 1, 2025
3.0
Every Wendy's has a slow drive through. I have never been to a slower one than this. Half the time, they can't hear you when you're ordering and make you repeat everything before they repeat it back at the end. I literally had time to write this with only 3 cars ahead of me and one was at the pick up window.
LG
Luis Garcia
Oct 25, 2025
5.0
Occasionally empty near night, food comes out at the usual Wendy’s quality. Tasty.
JG
Jessica Gyau
Oct 15, 2025
1.0
Disrespectful staff. Go somewhere else. No customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in East Orange, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter East Orange, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (973) 673-9701.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East Orange Wendy’s serve breakfast?
Yes, this Wendy’s location in East Orange, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the East Orange Wendy's drive-through?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, the East Orange Wendy's is open and committed to serving customers daily.
Does this Wendy's offer delivery services?
Yes, delivery is available; check the Wendy's app or order.wendys.com to confirm delivery availability for your address.
Can I place an order online for pickup or delivery at this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for pickup or delivery.
Does the East Orange Wendy's serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Is there a nearby hospital if I need medical services around Wendy's?
Yes, East Orange General Hospital is nearby and provides community health services.
Are there other dining options near Wendy's in East Orange?
Yes, nearby restaurants include Marios Grill, Golden Garden Chinese Restaurant, and Gyro Grill for diverse cuisines.
What nearby services can I access when visiting Wendy's at 275 Central Ave?
Nearby services include Borystylo Barber for grooming, CVS Pharmacy for health needs, and UPS Access Point for shipping.