Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
While some customers enjoyed the food, others complained about cold or improperly prepared items, including raw chicken and clumpy milk.
Cleanliness
The restaurant's cleanliness was inconsistent, with some reviews noting dirty counters and unsanitary conditions.
Customer Experience
Many customers expressed frustration with the overall customer experience, citing disrespectful attitudes from staff and a chaotic atmosphere.
JK
Jaden Kaaloa
Jan 3, 2026
4.0
A solid Wendy's situated in East Orange.
LF
Lady Faith
Dec 25, 2025
1.0
The food was cold
AM
Ashitikah Mayo
Dec 19, 2025
1.0
After eating here 30 minutes later my stomach started hurting never going back
TV
Toria Vega
Dec 10, 2025
4.0
This Wendy’s location gets a long drive through line especially after 5PM but it does speed up pretty quickly. In my personal experience, the workers are always kind, respectful, and professional. I haven’t had any issues with my food but the only thing I would complain about is the soda. Multiple times I’ve ordered a Diet Coke, Diet Dr. Pepper, etc but they have given me a regular soda instead , so I would have to throw it out. I can’t have any sugar and there might be people with diabetes or any other health issues that require them not to intake sugar so just please make sure to give people the right drink if they ask for diet or zero soda.
DD
Dada
Nov 30, 2025
1.0
i went there to get my food and they messed up my WHOLE order, i knew it was something about them when it was barely people there and the drink i got from there was WATERED DOWN !🤦🏽