Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Orange, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, and unhelpful.
Speed of Service
Many customers complained about slow service, particularly during busy hours, with long wait times reported in both the drive-thru and in-store.
Order Accuracy
Frequent issues with incorrect orders were noted, with customers receiving wrong items or incomplete orders.
Product Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made coffee.
Staff Attitude
While some customers praised individual staff members, many expressed frustration with the overall attitude of the employees, describing them as unmotivated and unfriendly.
RA
Rate avenger
Nov 10, 2025
4.0
Excellent customer service
NM
Nat Moreno
Nov 8, 2025
2.0
Slowest Dunkin in all of NJ.. expect 30.min wait everytime
AB
Amirah Barnes
Nov 2, 2025
2.0
I did a mobile order but the line was so long. I had to park and go inside for my order. While I expected them to be running frantic trying to clear some of the orders everyone is inside moving like turtles without a care in the world as if the orders on the screen weren’t blinking. It was the young dark skin female on the ear piece not moving doing not one order. 3 mobile orders sitting on the counter not even completed. My hash browns are a little warm but still good. She made my Carmel craze latte while I was standing at the counter as well as bagged the donuts. I did see the one later that did serve me working helping other customers and decided to be polite and help me. I applaud because I was running late messing with them. But u relaxed and let her do her thing. I mad h did but know her name because even tho she was moving fast my Carmel latte was so delicious ☺️. Donuts fresh.. Thank you! The wait here is still always so hectic that’s why I order a head!
MR
Madee Reed
Oct 28, 2025
1.0
Dunkin donutstafforeigneruinastyuprayerepent🙏
WP
Wendy Patterson-Watts
Oct 6, 2025
1.0
HORRIBLE customer service. I sent an on-the-go order at 7:04AM and did not walk out the store until 7:16. There were about 5 of us waiting for on the go orders and a good 10 people in line. Workers moving slow and had "don't care" attitudes. A customer asked to speak with the manager and no one would go get the manager. When the supposed manager, an older Asian male came out and the customer began to speak, he waved her off and walked away and the workers all laughed. I will never patronize this location again!!
What are the operating hours of the Dunkin' in East Orange, NJ?
Dunkin' in East Orange, NJ is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What kind of food and beverages does Dunkin' East Orange specialize in?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for convenient ordering.
Can I order ahead for fast pick-up?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What are some new holiday menu items available now at Dunkin'?
Dunkin' features new holiday drinks like the Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Are there any nearby coffee shops or donut places close to this Dunkin'?
Yes, another Dunkin' location is nearby, offering similar coffee, donuts, and smoothie options you might want to explore.
What nearby food options are available if I want something different from Dunkin'?
Nearby options include Subway for sandwiches, Carvel Ice Cream for desserts, Poppies delicatessen, Supreme Pizza, and Urban Taste NJ for American and seafood cuisine.
Where can I find handy services or everyday shopping locations near Dunkin'?
Close by are Rite Aid pharmacy, The Dollar Depo and More discount store, KeyMe Locksmiths, and Value Zone home goods store for your convenience needs.
What payment methods does Dunkin' East Orange accept?
This Dunkin' location accepts debit and credit cards for payment.