Dunkin'

3.7
868 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Orange, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
523 Central Ave, East Orange, NJ
07018, United States

Hours

Reviews

3.7
868 reviews
5 stars
372
4 stars
190
3 stars
114
2 stars
60
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, and unhelpful.

Speed of Service

Many customers complained about slow service, particularly during busy hours, with long wait times reported in both the drive-thru and in-store.

Order Accuracy

Frequent issues with incorrect orders were noted, with customers receiving wrong items or incomplete orders.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made coffee.

Staff Attitude

While some customers praised individual staff members, many expressed frustration with the overall attitude of the employees, describing them as unmotivated and unfriendly.
  • RA
    Rate avenger
    Nov 10, 2025
    4.0
    Excellent customer service
  • NM
    Nat Moreno
    Nov 8, 2025
    2.0
    Slowest Dunkin in all of NJ.. expect 30.min wait everytime
  • AB
    Amirah Barnes
    Nov 2, 2025
    2.0
    I did a mobile order but the line was so long. I had to park and go inside for my order. While I expected them to be running frantic trying to clear some of the orders everyone is inside moving like turtles without a care in the world as if the orders on the screen weren’t blinking. It was the young dark skin female on the ear piece not moving doing not one order. 3 mobile orders sitting on the counter not even completed. My hash browns are a little warm but still good. She made my Carmel craze latte while I was standing at the counter as well as bagged the donuts. I did see the one later that did serve me working helping other customers and decided to be polite and help me. I applaud because I was running late messing with them. But u relaxed and let her do her thing. I mad h did but know her name because even tho she was moving fast my Carmel latte was so delicious ☺️. Donuts fresh.. Thank you! The wait here is still always so hectic that’s why I order a head!
  • MR
    Madee Reed
    Oct 28, 2025
    1.0
    Dunkin donutstafforeigneruinastyuprayerepent🙏
  • WP
    Wendy Patterson-Watts
    Oct 6, 2025
    1.0
    HORRIBLE customer service. I sent an on-the-go order at 7:04AM and did not walk out the store until 7:16. There were about 5 of us waiting for on the go orders and a good 10 people in line. Workers moving slow and had "don't care" attitudes. A customer asked to speak with the manager and no one would go get the manager. When the supposed manager, an older Asian male came out and the customer began to speak, he waved her off and walked away and the workers all laughed. I will never patronize this location again!!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in East Orange, NJ?

Dunkin' in East Orange, NJ is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.