Dunkin'

3.7
870 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Orange, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
523 Central Ave, East Orange, NJ
07018, United States

Hours

Reviews

3.7
870 reviews
5 stars
372
4 stars
191
3 stars
113
2 stars
60
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, slow service, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty utensils and unclean facilities.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of 15 minutes or more.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and poorly made coffee.

Staff Attitude

Reviews indicated a lack of professionalism among staff, with some employees being described as distracted or unmotivated.
  • SS
    Shiv
    Dec 27, 2025
    1.0
    no service, rude workers, don’t respond on the microphone this place is terrible, workers need to be fired went at 10pm on saturday december 27th fire these workers don’t even do their job
  • SS
    Sanaii
    Dec 12, 2025
    1.0
    The most insane and disgusting dunkin restaurant I have ever sought, I came in..pregnant ol me for an iced matcha and left at a loss for words. This specific location in an attempts to save money and hurry with drink production uses the same spoon with the same dirty water to stir every drink ( literally after I saw how they made mine) I watched them and soon would recognize that they make all the drinks the same way with the same dirty spoon. The employees played and danced around smacking each other on the bottom cross contaminating between their work place. For stuff like this I really gotta pull out the google review on em because this place is trifling. Now I gotta throw out my matcha smh!
  • RA
    Rate avenger
    Nov 10, 2025
    4.0
    Excellent customer service
  • NM
    Nat Moreno
    Nov 8, 2025
    2.0
    Slowest Dunkin in all of NJ.. expect 30.min wait everytime
  • AB
    Amirah Barnes
    Nov 2, 2025
    2.0
    I did a mobile order but the line was so long. I had to park and go inside for my order. While I expected them to be running frantic trying to clear some of the orders everyone is inside moving like turtles without a care in the world as if the orders on the screen weren’t blinking. It was the young dark skin female on the ear piece not moving doing not one order. 3 mobile orders sitting on the counter not even completed. My hash browns are a little warm but still good. She made my Carmel craze latte while I was standing at the counter as well as bagged the donuts. I did see the one later that did serve me working helping other customers and decided to be polite and help me. I applaud because I was running late messing with them. But u relaxed and let her do her thing. I mad h did but know her name because even tho she was moving fast my Carmel latte was so delicious ☺️. Donuts fresh.. Thank you! The wait here is still always so hectic that’s why I order a head!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in East Orange, NJ?

Dunkin' in East Orange, NJ is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.