While many customers enjoyed the cheesesteaks and other menu items, there were complaints about inconsistent quality, including bland flavors and low-quality ingredients.
Customer Service
Customer service received mixed reviews, with some praising friendly staff while others reported rude and unhelpful interactions, particularly with new employees.
Pricing
Several customers felt that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area, including dirty tables and unsanitary conditions.
Overall Experience
Overall, customers had a varied experience, with some expressing a desire to return for the food, while others were deterred by service and cleanliness issues.
AA
Adam Albright
Nov 11, 2025
2.0
Today marks the second time they added bleu cheese to my sandwich at random. It's not in the item description, I didn't request it, so why is it there?
PO
Pamela Olish
Oct 22, 2025
3.0
Very disappointing. Cheese Steak was not like it was years ago. Skimped on everything. More bread than filling. Doesn't look anything like their pictures.
TJ
Tabitha J
Oct 20, 2025
1.0
The service and food was below expectation. My partner ordered for his son and his and then I asked for 6 pieces of Cajun wings. She kept asking me if I wanted 10 pieces and I told her no just 6 pieces. They got my partner/son order right but my order was 10 and billed me for it. I am not sure why she insisted that it's 10 when I told her 2x what I wanted. Not coming back here. Bill was over 40 dollars and food wasn't that great.
MF
MindySue Fry
Mar 30, 2021
5.0
Delicious and quick food! Everything was great! An easy lunch
Frequently Asked Questions About Charleys Cheesesteaks
What are the opening hours of Charleys Cheesesteaks at Brunswick Square Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 755 Hwy. 18, Sp #799, East Brunswick, NJ 08816, USA, inside Brunswick Square Mall.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services at this location; all such services are currently closed.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I view the menu or order online for Charleys Cheesesteaks?
Yes, you can view the menu and order online at https://order.charleys.com/menu/brunswick-square-mall/.
What are some nearby dining options to Charleys Cheesesteaks in Brunswick Square Mall?
Nearby dining options include Auntie Anne's Pretzels Brunswick Mall SRU, Roman Delight Pizza, Pizza Stop, and Yogurt Dojo, all within the same mall for a variety of food choices.
What are some retail stores near Charleys Cheesesteaks where I can shop?
Nearby retail stores include Macy's East Brunswick, SNIPES USA, Jimmy Jazz, Zumiez, The Children’s Place, and Bath & Body Works, providing options for fashion, accessories, and beauty supplies.
Are there any entertainment options near Charleys Cheesesteaks at Brunswick Square Mall?
Yes, nearby entertainment includes AMC Brunswick Square 13 cinema and GameStop for video games and hobby shopping.
Is there a bank or ATM nearby for convenience while visiting Charleys Cheesesteaks?
Yes, Northfield Bank ATM is located nearby within Brunswick Square Mall for your banking and cash withdrawal needs.
Are there wellness or beauty services close to Charleys Cheesesteaks?
Yes, nearby wellness and beauty options include Day Spa, Hair Removal & Spa, and Banter by Piercing Pagoda offering spa, beauty salon, and piercing services.