Dunkin'

Reviews

• LL

  Luna

  6 days ago
  1.0
  I've given this place way too many chances out of convenience! I've never had food that wasn't simultaneously both cold and burnt at the same time some how! even when placing my order inside! And on today's visit I got confronted and accused of clogging the toilet by the manager the moment I walked in! Who does that?! If you want people to use less paper put up a sign! Don't go confronting random people with wild accusations! Who does that?! I'm mortified and will never consider coming back! With the abundance of drastically better locations I'd highly suggest stopping at any of them instead!
• BB

  BigMouth B

  Mar 21, 2026
  4.0
  Dunkin refresher enjoyers beware. Its bad enough Dunkin upped their points system by 100 point a while back but the refresher orders are getting out of hand. I have ordered my large refresher, different seasonal flavors, for years now. Recently when ordering my usual, a little more concentrate & a little less ice with green tea, I am told by the drive thru girl that the price I will be charged is an extra $4, making my 1 large refresher an $8.49 purchase. For 1 drink!!! I have questioned the store manger, Miguel, he is most unhelpful at times, hit or miss with him. He stated that the price of everything has gone up and that the charge is correct. This I tested 3 weeks in a row and each time I was given an extra charge. Needless to say I would then order the drink as made. My last visit 2 days ago, all of a sudden, no comments and no extra charge so we will see going forward. By the way, no other Dunkin that I have gone to has even mentioned an extra charge and I have been to at least 3 other stores during this time. Another thing, the drive thru girls and some of the staff have changed making things less accommodating and longer to get thru the line and back on the road. Recently when ordering 1 large refresher and 1 medium ice coffee, I have gotten the reverse, a medium refresher and a large coffee. I was charged for larges when ordering mediums and vice versa. I was told every time that the drive thru girl heard me say the sizes correctly and I must've been mistaken. How can that be?!? Just take a little accountability. One last issue is with the snackin bacon. One day its maple the next its black pepper and hot or cold crispy or fatty or any combo there of is at your own risk, it changes as much as the weather. Only 8 strips now per package, no more full package of bacon, lol. All in all was my favorite store and still is the most convenient for me but have been going across route 18 to Starbucks for their refreshers, sorry Dunkin but looking forward to some better summer refresher flavors coming soon. Has anyone had similar issues?
• SP

  Staffy Patel

  Mar 8, 2026
  4.0
  All good 👍 I loved it 😍
• VG

  vicky grasso

  Feb 26, 2026
  4.0
  Too late in day, munchkins a little hard
• AA

  alyssaaa

  Feb 10, 2026
  1.0
  woman working the drive thru was extremely rude the customer service at this location is awful

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