Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Food Quality
Several reviews mentioned cold food and poor quality, with complaints about items being undercooked or not prepared as requested.
Cleanliness
While some customers noted that the location was clean, others reported dirty restrooms and unsanitary conditions.
Management Response
There were mixed reviews about management, with some customers appreciating follow-up apologies, while others felt that management did not address ongoing issues effectively.
JR
Junior Rivera
Feb 17, 2026
5.0
ALL the beautiful ladies that work there are on there A game with respect,quickness n kindness! Best McDs by far Ive been to,every worker deserves a pat on the back n a raise in my opinion,always a pleasant time when I come here 😊
LM
Loren Mico
Feb 2, 2026
5.0
Excellent service
JS
John Silver
Jan 24, 2026
1.0
After a truly abysmal experience at this store, I received the following from the manager.
" please accept my apology for your poor service at the McDonald’s of Randolph. I will follow up on the quality of our products. My office will also reach out to you with an apology and a meal voucher to help compensate the loss. I hope that you will give us another opportunity to make it right for you. Again, I am sincerely sorry for your poor experience. Have a bless day. Thank you, Chuck ( store mgr )"
That was sent on 11/13/25 and no voucher was ever provided, and it's 1/24/26 as I write, and I have responded back to that "apology" several times. No response from "Chuck ( store mgr )" or anyone else at this dump.
Also, if you leave a negative review, expect a link from McDonald's corporate to complete a survey. Do NOT waste your time on that. Nothing comes of it, and it's just their PR attempt to look like they care — they don't.
This store first provided us with cold, terrible food, then made it worse with their empty promise to address the issue. Truly an example of making a bad situation even worse.
Oh, and if anyone from corporate reads this, do NOT respond with your BS link survey. It's just going to make it even worse.
SS
SWATTEAMRECORDS11
Jan 22, 2026
1.0
They don’t know what they doing over here hire better staff
VG
Victoria Gonzalez
Jan 20, 2026
1.0
I just order online to pick and for some reason this location is only accepting cash with make no sense. I would understand is they was only accepting card for safe reason but only cash ? Yea something isn’t adding up . If I was hire up I would look into this “ cash only “ situation
What are the operating hours for McDonald's at 130 Rt 10, Dover, NJ?
McDonald's at 130 Rt 10, Dover, NJ is open 24 hours every day of the week.
Does this McDonald's offer drive-through service?
Yes, this McDonald's offers drive-through service 24 hours a day, 7 days a week.
Can I order delivery from this McDonald's location?
Yes, delivery is available 24/7, and you can order online through their delivery website or mobile apps.
What types of pickup and delivery services does McDonald's at 130 Rt 10 offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is free WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this location.
Are there nearby pharmacies near this McDonald's?
Yes, Randolph Pharmacy and Healthy Living at Randolph Pharmacy are nearby for your health and medical needs.
What other dining options are near this McDonald's?
Nearby dining options include Kabab Paradise (Afghan and Mediterranean cuisine), New Horizon Chinese Restaurant, and Mario's Famous Pizza.
Are there wellness or spa services close to McDonald's at 130 Rt 10?
Yes, you can visit Spa Zone By Prisco and Relax Pedi Spa nearby for pool cleaning, physical therapy, and spa services.
What should I know about getting to McDonald's using nearby places?
If you're driving, you can fuel up at the nearby BP gas station or get a car wash at Cleanway Car Wash before or after your visit to McDonald's.
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