Five Guys

4.3
1235 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2000 Clements Bridge Road in Deptford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2000 Clements Bridge Road, Deptford, NJ
08096, United States

Hours

Reviews

4.3
1,235 reviews
5 stars
742
4 stars
284
3 stars
106
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some reported issues with temperature and preparation.

Service Issues

Several reviews highlighted poor customer service, including rude staff and incorrect orders, leading to dissatisfaction.

Pricing Concerns

Many customers felt that the prices were too high for the value received, with some stating they would not return due to cost.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions in the kitchen and issues with food handling.

Consistency

There were mixed reviews on consistency, with some customers experiencing great service and food, while others faced significant errors in their orders.
  • DA
    Daniel Alicea
    Nov 11, 2025
    3.0
    Always like this place. Their burgers have always been huge, the fry count unbelievable. Well, not anymore. Burgers still good but the patties seem to have shrunk in size. A double burgers patties combined make the size of what used to be a single burger. The price of course went up by $3 rounded off. The fry count also was less, ordered a large. It used to feed 3 people, barely was enough for 2. Be aware of size vs cost increase. Don't want to pay for hamburger bread with a tiny burger patty.
  • KW
    Kevan Will
    Nov 1, 2025
    1.0
    Disappointing experience on 11/1/25. Had a $50+ order and was given the wrong food. Was treated poorly when I returned to the restaurant to get it corrected. Recommend that you skip Deptford and drive another 15 minutes south to hit the Sicklerville location. Good luck and hope you make out better than we did.
  • SS
    s s
    Oct 23, 2025
    5.0
    Always good food! Burgers are great! Just have to wait because they make it fresh but that's not an issue.
  • GT
    Gav Tre
    Sep 23, 2025
    3.0
    Ordered through uber eats , I didn’t look at the store info until after getting our delivery I feel bad that the driver had to drive from deptford to tacony in Philadelphia which explains the food being kind of cold ordered 3 little cheeseburgers and fries mushrooms on 1 of the burgers fries were cold hence the long ride explainable but fried onions mixed on mushroom cheeseburger , I despise onions will trash anything with the taste which is what I had to do or gag from the taste 11 bucks for the small cheeseburger and delivery from a whole other state order should be right or grill should be cleaned as there were no onions in our entire order. With tip almost 70$ would have liked to be able to eat :(
  • PC
    Patrick Carr
    Sep 13, 2025
    1.0
    8” LONG HAIR IN BURGER….. Just got a burger mea for $20, had some fries which were good and take 3-4 bites of burger and I pull out 8” long hair from my last bite. GM offers to remake burger or refund $…. How about say you’re very sorry, instead she says most of us wear hair nets. How about offer refund, burger and something else??? Is it ok to have hair in the meal, her reaction seemed like it’s normal. She isn’t and 3 young women cooking aren’t either. Freaking nasty. If u want hair in your food and to feel violated then go there. Never eat here again. You’re sorry to see this rating. How about you’re sorry that I had some persons random hair in my mouth. You care about your ratings but you don’t seem to care about the me the customer having a terrible experience. Maybe take a customer service class

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.