While many customers praised the food as delicious, there were several complaints about inconsistency, blandness, and issues with specific dishes like overcooked steak and poor sushi quality.
Service Issues
Customers frequently reported problems with service, including inattentive waitstaff, long wait times, and issues with reservations not being honored.
Atmosphere
The restaurant's atmosphere received mixed reviews; some enjoyed the lively hibachi experience, while others found it too noisy and crowded.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding extra charges for items like fried rice and credit card payments, leading to perceptions of the restaurant being overpriced.
Chef Performance
The performance of hibachi chefs varied significantly, with some customers enjoying entertaining chefs while others experienced unengaging or rude service.
L7
laura 718
2 days ago
5.0
Came for a birthday dinner and it’s a fun time, with the sake & trying to catch the veggies. The food is served with big portions, definitely enough to take home
SG
Sheri Gildersleeve
Jan 4, 2026
2.0
It’s been about two years since we’ve dined at Sogo which has always been a favorite of ours.
We had noticed some changes and not for the better.
We were served soup and edamame before ordering which needed to be returned due to allergies which we weren’t given an opportunity to communicate to the server.
The quality and quantity of the meal itself was good except for requesting a rare filet that was served medium.
They still have the delicious sauces, however, they are now served in plastic rather than ceramic bowls. The plastic got very HOT from the Hibachi table. By the end of the meal the mustard sauce actually cooked and darkened from the heat. Not only can this possibly burn customers but I worry about hot plastic particles leeching into the sauce. Yuk.
When settling the bill we were presented with 2 totals one for cash, one for credit card. We paid with a debit card (essentially cash as the restaurant does not get charged a fee from the bank)
Without a word, we were charged the higher credit price. The worst part was being told to go to the front desk to resolve and wait for a manager. After being handed off from one employee to another the manager informed us that their system automatically charges the higher price despite the fact it was a debit card. Not even an apology. In my opinion, this warrants consumer protection. I will write a letter of complaint to the appropriate government agencies.
I informed the manager that I was unhappy with his response and will write a review outlining our experience.
Sadly, we most likely will not return.
AM
Annette McInerney
Dec 25, 2025
5.0
Every year for Christmas Eve my son, his family and I in lieu of the traditional "Feast of the Seven Fishes" choose Sogo for our "new" tradition! Always delicious and never disappoints. We order it to-go for a leisurely dinner at home.
MM
Michelle
Dec 25, 2025
5.0
Delicious food and service was great! Well priced and ambiance is fun.
TG
Tom Gin
Dec 9, 2025
2.0
I guess we had the one chef who wasn't much of a showman. I was told since I have a mushroom allergy, that my vegetables would be prepared in the kitchen. Well, my whole meal came out from the kitchen- lukewarm and before the rest of the table ate. Have wanted to eat there since moving to Denville 30 years ago- I can check this one off my bucket list
Frequently Asked Questions About Sogo Hibachi Grill
What are the regular operating hours of Sogo Hibachi Grill?
Sogo Hibachi Grill is open from 3:30 PM to 8:15 PM on Tuesday, Wednesday, and Sunday; 3:30 PM to 8:30 PM on Thursday; and 3:30 PM to 9:15 PM on Friday and Saturday. It is closed on Mondays.
Is Sogo Hibachi Grill open on holidays?
Sogo Hibachi Grill is closed every July 4th, from 2026 through 2034.
What services does Sogo Hibachi Grill offer for food pickup and delivery?
Sogo Hibachi Grill offers both in-store pickup and delivery services.
What are the hours for takeout service at Sogo Hibachi Grill?
Takeout is available from 3:30 PM to 8:15 PM on Tuesday, Wednesday, and Sunday; from 3:30 PM to 8:30 PM on Thursday; and from 3:30 PM to 9:15 PM on Friday and Saturday. The takeout service is closed on Mondays.
Where is Sogo Hibachi Grill located?
Sogo Hibachi Grill is located at 248 US-46, Denville, NJ 07834, United States.
What types of cuisine does Sogo Hibachi Grill specialize in?
Sogo Hibachi Grill specializes in Japanese cuisine, including sushi and Asian fusion dishes. It also operates as a caterer.
Can I view the menu and place orders online for Sogo Hibachi Grill?
Yes, you can view the menu and place orders online at https://sogo.cc/menu.
Which nearby places can I visit for beauty and spa services after dining at Sogo Hibachi Grill?
After dining, you can visit nearby beauty and spa places such as Atelier Salon and Spa, Cora Ciarmello Electrologist, Fusion Face & Body, or Jane's Hair Salon for hair removal, massages, and other spa services.
What nearby dining options are available around Sogo Hibachi Grill?
Nearby dining options include Casa Bella and That's Amore for Italian cuisine, Stewarts for American food including burgers, Il Torrente for pizza and Italian dishes, and Denville Ice Cream for desserts.
Are there any nearby places for automotive services close to Sogo Hibachi Grill?
Yes, nearby automotive services include Gearhart Chevrolet, Schumacher Chevrolet, and Firestone Complete Auto Care for car sales, automotive repairs, and tire services.