A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
The store is generally reported as clean, organized, and well-stocked, although some customers noted issues with cleanliness and product freshness.
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor service and unprofessional behavior from employees.
Product Selection
The store offers a good selection of products, including fresh produce and organic options, but some customers expressed disappointment with the quality and availability of certain items.
Pricing
Prices are considered competitive by some customers, but others found them to be higher than other local stores, with mixed opinions on the value of the products.
Convenience
Many customers appreciate the store's convenient location and ease of shopping, making it a preferred choice for quick grocery runs.
JJ
Jei
Nov 10, 2025
1.0
I am extremely disappointed with my experience at this Stop & Shop. The employees are not only rude and unhelpful, but openly racist. This morning, my wife had a terrible encounter when staff falsely accused her of not paying, even after she showed them her receipt. Instead of handling the situation professionally, they continued to shout racist comments at her.
This level of customer service is completely unacceptable. The store itself is dirty and poorly organized, which only adds to the negative experience. Management and corporate need to address this immediately, because no one should be treated this way. I will not be returning, and I strongly urge others to avoid this location until serious changes are made.
PM
paula mendieta
Nov 10, 2025
1.0
I have been there this morning, i didn’t buy a bag for my grocery so i took all my ítems with my hands, some Karen's start just SHOUTING ME saying you have to pay for it, OF COURSE I SHOW THEM MY RECIP but they still asking me for pay it, what is wrong whit them?
GK
ghandi kasim
Oct 21, 2025
5.0
Good service Good collection Good prices nice place 👍
NA
Nehal Ahmed
Sep 22, 2025
5.0
This store appeared so new and modern looking to me. The store is massive inside, with high ceiling, plenty of bright lightnings, including several windows that bringing the sunlight. The aisles are clearly marked. They have floral gift, seafood, meat and produce sections. All lanes are clearly numbers with boards specifying each aisles product types. They also have both assisted checkout and self check out lanes.
During my visit, I saw so many great deals on loads of products. I mainly went because they had the buy 2 get 1 free offer for Fanta 12 pack boxes. Also noticed several staff members were busy restocking the goods and helping out customers. They have a customer service booth in the store where shoppers can buy lottery tickets, do money orders and talk to a staff member for returns and refunds. Overall I really liked the store and will be visiting it again soon.
RK
Ray Keianfar
Sep 13, 2025
5.0
Vry clean and organized with daily discount coupon. Fresh daily cooked chicken.
What are the operating hours of Stop & Shop in Closter, NJ?
Stop & Shop on 400 Demarest Ave, Closter, NJ is open Monday to Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.
How can I earn rewards at Stop & Shop?
You can join the GO Rewards loyalty program at Stop & Shop to receive personalized offers and earn points redeemable for gas or groceries.
Can I shop online for grocery pickup at Stop & Shop?
Yes, Stop & Shop allows customers to shop online and choose either delivery or in-store pickup for their groceries.
What services does Stop & Shop offer besides regular grocery shopping?
Stop & Shop provides services such as Check It!, Peapod, and Order It! to enhance your shopping experience.
Where can I find an ATM nearby when shopping at Stop & Shop?
Near Stop & Shop, there are Coinstar Kiosk - Bitcoin ATM, Coinme, LibertyX Bitcoin ATM, and Santander Bank US ATM available for your convenience.
Are there any automotive services near Stop & Shop in Closter?
Yes, nearby automotive services include DTR Automotive & Towing for repairs and emergency roadside service, Interstate 9W Auto Body and Sales, and Hertz Car Rental for vehicle rentals.
What local attractions can I visit near Stop & Shop?
You might want to visit the Harold Hess Lustron House, a historic landmark and fountain located near Stop & Shop.
Does Stop & Shop support any community programs?
Yes, Stop & Shop is committed to fighting hunger in its communities and runs the Stop & Shop School Food Pantry Program ensuring students do not go hungry.
How can I contact Stop & Shop in Closter, NJ?
You can reach Stop & Shop at 400 Demarest Ave, Closter, NJ by phone at +1 201-784-7180.