Stop & Shop

4.1
387 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
400 Demarest Ave, Closter, NJ
07624, United States

Hours

Reviews

4.1
387 reviews
5 stars
187
4 stars
123
3 stars
45
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Cleanliness

The store is often described as clean and well-organized, although some reviews mention issues with cleanliness in specific areas.

Product Quality

There are concerns about the freshness and quality of certain products, particularly in the produce and deli sections.

Store Experience

Many customers appreciate the store's layout, convenience, and selection, but some express frustration with long wait times and poor management.
  • AD
    Anthony Dagostino
    Jan 5, 2026
    5.0
    It's the greatest store I've ever been to. They have food there. The ceilings are beautiful There's even a bathroom in here
  • DC
    dave cohen
    Nov 30, 2025
    5.0
    I really hope someone who cares about these reviews sees this. You have a worker named Jonathan who is always out in the parking lot, and he deserves some real recognition. This young man is there in every kind of weather -- rain, snow, heat, whatever -- and he never seems to complain. People leave carts everywhere, sometimes with garbage in them, and he just keeps working, always polite and always helpful. He asks if you need a hand, offers to take your cart when you're done, and he does his job really well. And honestly, that job is not easy at all. Jonathan, if you see this: great job, buddy. You make a difference. I hope the store does something nice to show how much you're appreciated. Thanks, David- from Haworth
  • JJ
    Jei
    Nov 10, 2025
    1.0
    I am extremely disappointed with my experience at this Stop & Shop. The employees are not only rude and unhelpful, but openly racist. This morning, my wife had a terrible encounter when staff falsely accused her of not paying, even after she showed them her receipt. Instead of handling the situation professionally, they continued to shout racist comments at her. This level of customer service is completely unacceptable. The store itself is dirty and poorly organized, which only adds to the negative experience. Management and corporate need to address this immediately, because no one should be treated this way. I will not be returning, and I strongly urge others to avoid this location until serious changes are made.
  • PM
    paula mendieta
    Nov 10, 2025
    1.0
    I have been there this morning, i didn’t buy a bag for my grocery so i took all my ítems with my hands, some Karen's start just SHOUTING ME saying you have to pay for it, OF COURSE I SHOW THEM MY RECIP but they still asking me for pay it, what is wrong whit them?
  • GK
    ghandi kasim
    Oct 21, 2025
    5.0
    Good service Good collection Good prices nice place 👍

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Closter, NJ?

Stop & Shop on 400 Demarest Ave, Closter, NJ is open Monday to Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.