A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Cleanliness
The store is often described as clean and well-organized, although some reviews mention issues with cleanliness in specific areas.
Product Quality
There are concerns about the freshness and quality of certain products, particularly in the produce and deli sections.
Store Experience
Many customers appreciate the store's layout, convenience, and selection, but some express frustration with long wait times and poor management.
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Anthony Dagostino
Jan 5, 2026
5.0
It's the greatest store I've ever been to. They have food there. The ceilings are beautiful
There's even a bathroom in here
DC
dave cohen
Nov 30, 2025
5.0
I really hope someone who cares about these reviews sees this. You have a worker named Jonathan who is always out in the parking lot, and he deserves some real recognition. This young man is there in every kind of weather -- rain, snow, heat, whatever -- and he never seems to complain. People leave carts everywhere, sometimes with garbage in them, and he just keeps working, always polite and always helpful. He asks if you need a hand, offers to take your cart when you're done, and he does his job really well. And honestly, that job is not easy at all. Jonathan, if you see this: great job, buddy. You make a difference. I hope the store does something nice to show how much you're appreciated. Thanks, David- from Haworth
JJ
Jei
Nov 10, 2025
1.0
I am extremely disappointed with my experience at this Stop & Shop. The employees are not only rude and unhelpful, but openly racist. This morning, my wife had a terrible encounter when staff falsely accused her of not paying, even after she showed them her receipt. Instead of handling the situation professionally, they continued to shout racist comments at her.
This level of customer service is completely unacceptable. The store itself is dirty and poorly organized, which only adds to the negative experience. Management and corporate need to address this immediately, because no one should be treated this way. I will not be returning, and I strongly urge others to avoid this location until serious changes are made.
PM
paula mendieta
Nov 10, 2025
1.0
I have been there this morning, i didn’t buy a bag for my grocery so i took all my ítems with my hands, some Karen's start just SHOUTING ME saying you have to pay for it, OF COURSE I SHOW THEM MY RECIP but they still asking me for pay it, what is wrong whit them?
GK
ghandi kasim
Oct 21, 2025
5.0
Good service Good collection Good prices nice place 👍
What are the operating hours of Stop & Shop in Closter, NJ?
Stop & Shop on 400 Demarest Ave, Closter, NJ is open Monday to Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.
How can I earn rewards at Stop & Shop?
You can join the GO Rewards loyalty program at Stop & Shop to receive personalized offers and earn points redeemable for gas or groceries.
Can I shop online for grocery pickup at Stop & Shop?
Yes, Stop & Shop allows customers to shop online and choose either delivery or in-store pickup for their groceries.
What services does Stop & Shop offer besides regular grocery shopping?
Stop & Shop provides services such as Check It!, Peapod, and Order It! to enhance your shopping experience.
Where can I find an ATM nearby when shopping at Stop & Shop?
Near Stop & Shop, there are Coinstar Kiosk - Bitcoin ATM, Coinme, LibertyX Bitcoin ATM, and Santander Bank US ATM available for your convenience.
Are there any automotive services near Stop & Shop in Closter?
Yes, nearby automotive services include DTR Automotive & Towing for repairs and emergency roadside service, Interstate 9W Auto Body and Sales, and Hertz Car Rental for vehicle rentals.
What local attractions can I visit near Stop & Shop?
You might want to visit the Harold Hess Lustron House, a historic landmark and fountain located near Stop & Shop.
Does Stop & Shop support any community programs?
Yes, Stop & Shop is committed to fighting hunger in its communities and runs the Stop & Shop School Food Pantry Program ensuring students do not go hungry.
How can I contact Stop & Shop in Closter, NJ?
You can reach Stop & Shop at 400 Demarest Ave, Closter, NJ by phone at +1 201-784-7180.