Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the food as delicious, fresh, and well-prepared, with specific mentions of burgers, fries, and shakes.
Service
Many reviews highlighted the friendly and helpful staff, with particular commendations for individual employees like Alexis and Yev for their excellent customer service.
Cleanliness
The establishment was frequently noted for its clean environment, contributing positively to the overall dining experience.
Speed of Service
While most reviews praised the quick service, there were some complaints about slow service during busy times.
Atmosphere
The restaurant's lively and welcoming atmosphere, enhanced by sports TVs and decor, was appreciated by many customers.
EM
emily machado
2 days ago
3.0
We came here expecting our usual Smashburger experience but that was not the case. The burgers were very messy with sauce and the fries were cold with also a watery milkshake. The staff did not seem to happy with each other and looked miserable.
TC
Toniann Consoni
2 days ago
5.0
The staff and the food were great. Will definitely be back.
ME
MB Enterprises
Jan 1, 2026
5.0
Lots come for the burgers and fries but the chicken sandwich is so good with fresh sliced avocado and a side of onion rings
MM
Matt Marc-Aurele
Dec 22, 2025
5.0
These people are really awesome very young good energy. Everyone is helpful positive with a smile on the food came out so fast and it was delicious. It’s a competitive price too miles and miles above a McDonald’s.
SO
Sanford Ogletree,Jr.
Dec 20, 2025
2.0
Im still here at smash burger on rt 3. we ordered meals for 5 people and 2 milk shakes were a part of the order.. We finished our meals and the milkshakes still havent come out. So sad this place is slow in its process entirely