Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the food as delicious, fresh, and well-prepared, with specific mentions of burgers, fries, and shakes.
Service
The staff received high marks for being friendly, attentive, and efficient, with particular recognition for employees like Alexis and Yev.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining experience.
Atmosphere
Many reviews highlighted the enjoyable and vibrant atmosphere, making it a great spot for dining.
Inconsistency
Some customers reported issues with service speed and order accuracy, indicating occasional lapses in staff performance.
JT
Jackie Torriente
3 days ago
5.0
The burger was amazing, and the smashfries were super delicious. The service was really fast, and the place is super clean. I definitely recommend this spot!
YG
Yasell Gonzalez
3 days ago
5.0
Vinimos a este lugar por qué me gustó mucho Smashburger y quería que mi esposa lo probara. Y no me quedó mal. La comida aquí también estaba rica y el servicio rápido. Lo recomiendo.
CB
Cold Bizzness
Nov 16, 2025
5.0
Absolutely the best customer service in the country my order got messed up by mistake i think mostly by me .. so I came back the next day and the manager she was amazing as well as the cashier.. tip them they deserve it it would not surprise me with that level of detail and customer service they will someday soon be managing their very own locations .. Absolutely astonishing and I travel across the country daily . By far the best customer service this trucker has ever received.. & ps they didn't even know it was my birthday there service itself felt like a gift
LA
ll aa
Nov 11, 2025
5.0
Yestherday i went in and dined in w my mom the cashier that took our order and served our food i think her name was rana besides the food being good rana was sweet patient and had good attitude towards us which is what a lot of food places lack and the smash tots are a absolute need if you come here
EC
Emily Calderaro
Nov 8, 2025
5.0
John helped us today and was wonderful! He was extremely kind, patient, and knew the menu well. He went above and beyond to make sure everything we ordered was correct, and he had a question and walked over to our table to double check. The food was good as always, but he made our night being so kind. He deserves all the wonderful reviews and acknowledgement of how great he is as an employee!