Business Details
About
Mexican Restaurant
Chipotle Mad River is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,576 reviews
5 stars
677
4 stars
256
3 stars
142
2 stars
91
1 star
410
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for both in-store and online orders.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with complaints about receiving less food than expected.
Staff Attitude
Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a messy food preparation area.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including cold ingredients and incorrect orders.
- GCgizem canNov 12, 20251.0They specifically serve small portions and are extremely rude. They don't know how to talk or behave.They have a sarcastic attitude and it's the same every time. I will complain wherever I can.
- WBWard H. BlackwellNov 12, 20253.0The steak is always over cooked and dry here. Portion is ok.
- NVN VOct 24, 20251.0One worker with 50 people in line
- IEides eliasOct 20, 20253.0Demoran mucho en entregar la comida para llevar
- SFSharian FogleOct 8, 20251.0Literally the worst Chipotle ever and I’ve visited a lot. Food is never ready when you arrive and the portions aren’t worth the price. Management needs to do something about this specific location. I even ordered from there on UberEats. I was reassigned multiple times due to my order not being ready upon arrival.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Mad River specialize in?
Chipotle Mexican Grill offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 380 State Rt 3, Clifton, NJ?
Chipotle Mad River is open Monday to Saturday from 10:45 AM to 11:59 PM and Sunday from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Mad River provides both in-store pickup and delivery options for customers.
How can I place an order online for pickup or delivery at Chipotle Mad River?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Is Chipotle Mexican Grill taking any sustainability or ethical food sourcing approaches?
Yes, they follow "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable farming.
What are the payment options available at this Chipotle location?
This location accepts credit cards and also offers gift cards as payment methods.
Can customers in the Mad River area combine a visit to Chipotle with shopping at nearby stores?
Yes, Chipotle Mad River is located in the River Front Center near several stores like Citibank, Mattress Firm, and Bed Bath & Beyond, allowing convenient shopping before or after dining.
Are there other dining options near Chipotle Mexican Grill in Clifton?
Yes, nearby food options include Boom Burger, Pollo Tropical, and The Counter: Clifton, all within close proximity for diverse dining experiences.
How can local customers access Chipotle Mad River using public transportation or nearby landmarks?
Chipotle is located in the River Front Center on Rt 3, a well-known shopping and park area, making it easy to find when visiting the River Front Center or nearby Clifton Commons Shopping Centre.
Is Chipotle Mexican Grill in Mad River welcoming to diverse communities, including LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers and is committed to an inclusive environment.