Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised staff members, particularly Nick, Gabriel, and Sarah, for their friendliness, helpfulness, and professionalism.
Food Quality
While some reviews highlighted delicious food, others reported issues with cold or greasy items, indicating inconsistency in food preparation.
Service Issues
Several customers experienced long wait times and poor communication from staff, leading to frustration and dissatisfaction.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
JK
Joe Kirby
1 day ago
4.0
Spot was clean and appealing. Speedy and courteous service from Gabe. In and out in a few minutes.
DS
dave s
5 days ago
5.0
Gabriel was very kind to me and helped me through the menu. I would come back just for the service alone!
AG
Andrea Guzman
Feb 16, 2026
1.0
Very disappointing experience
this happened on 02/15/26 night time shift
We waited over 30 minutes for our order, and the staff was extremely unprofessional. No one acknowledged us or provided any updates, they just stared without saying anything.
At one point, I had to stand up and check the pickup area myself to see if our food was ready. The cashier was rearranging the bags, saw me clearly looking for my name, and stared at me for almost two minutes without saying a word. When I finally asked about our order, she casually said, “Oh yes, we forgot the fries. We’re just waiting on that now.”
When the fries finally arrived, the bag was completely soaked in oil. It was so greasy and unappetizing that we couldn’t even enjoy them and had to throw them away.
This level of service is unacceptable. Customers deserve basic communication, professionalism, properly prepared food, and also people that actually want to work.
this happened on 02/15/26 night time shift
AS
A’Skiyah Smith
Feb 14, 2026
5.0
Deanna was a lovely employee and she made the experience so much better. She was very helpful and very positive throughout the whole encounter .
MM
Manuel Mazuelos
Feb 12, 2026
5.0
Food was really good and came out fresh. Grace was especially helpful and friendly and made the visit easy. Definitely coming back.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger on weekdays?
Smashburger is open Monday through Friday from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services. Delivery is available daily from 11:00 AM to 9:30 PM.
Can customers order Smashburger food online or via an app?
Yes, customers can order Smashburger food online through their website or the Smashburger app available on the Apple App Store.
Is Smashburger family-friendly and accessible for people with disabilities?
Yes, Smashburger welcomes families, offers a children's menu, and has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve alcoholic beverages?
Yes, Smashburger serves beer and alcohol but does not serve cocktails, wine, or offer a bar on site.
Where is Smashburger located and what is its full address?
Smashburger is located at 1255 Raritan Rd., Clark, NJ 07066, USA.
Are there any gyms near Smashburger where customers can work out before or after dining?
Yes, there is an LA Fitness gym located nearby where customers can enjoy fitness activities before or after their meal at Smashburger.
What dessert options are available near Smashburger for customers looking for a sweet treat?
Nearby options for sweet treats include Red Mango, a frozen yoghurt shop, and Crumbl Cookies, a dessert and patisserie cake shop.
Are there any beauty and wellness salons near Smashburger where customers can relax after dining?
Yes, customers can visit nearby wellness spots such as Spavia Day Spa and beauty retailers like Ulta Beauty and Charlotte Tilbury for relaxation and beauty services.
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Certified February 22, 2026Yext Knowledge Graph
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