Chipotle Mexican Grill

Reviews

• AA

  Anthony

  Feb 7, 2026
  1.0
  Just so everyone is aware of the ridiculous method they have if you mobile order your food for pick up... All you have to do is walk to the mobile pick up section and grab your food... No one makes sure its you or its your correct food. You just walk in and grab your food and go. I saw a 10 year old walk in and grab food and just walk out. Why am I saying this... ooo right because someone took my food....Then the girl working has the nerve to get upset with me like its my fault...no your policy is ridiculous... not hard to verify the correct people are picking up the CORRECT food.
• TT

  Tracy Tsikis

  Feb 6, 2026
  1.0
  This place was filthy. Trash all over the floor n tables .garage cans were overflowing…condiments area was empty and dirty. I went there to pick up food not for me .i would never eat there .
• SB

  Sean B

  Jan 17, 2026
  1.0
  Apparently the new manager for this franchise is named Marlene. Sign on the door states that they are open until 12:00AM, so after getting a bowl at 9:45pm - I sat down to eat. At 9:55pm staff said that the dining area would close in 5 minutes. Either you are open for business or you are not. Its misleading to post a time for business, and then make up misc. rules and changes to your service after money is spent. Last week all of the tables were filthy. Please sell the franchise or fix your service.
• AC

  Asia C

  Jan 13, 2026
  1.0
  Please don’t have people on the front line that catches an attitude when a paying customer is asking for more. The young man in front of me to come asked for more rice and the woman literally caught an attitude with her facial expression just b/c the young boy asked for more rice. He had every right to ask for more rice, she making bowls and barely putting anything in the bowls.
• JR

  Joan Ratliff

  Jan 4, 2026
  1.0
  I went in to order a Chicken Bowl. The line was back as far as the door which was surprising because the minute you walk in, the store looked like there was a major food fight among the workers. I immediately knew I wasn't going to order anything but I stayed in line to get a better look and to see if anyone was going to come and clean the tables, chairs, floor, garbage and counter (where you get napkins and utensils). Not one person came to the dining area to clean up the mess the entire time I was in line. When I got to the counter to place an order, I asked to speak to the manager. I told the guy that said he was the manager that the condition of the store was unacceptable and that I couldn't believe that anyone would want to eat there. He said they were really busy and did not have time or anyone to go and clean the dining area. I said "you need to do it!" I told him that cleaning a dining area that looked like there was a food fight or that looked like a bomb hit it, should be a priority. I asked him to come and see the tables and he came from behind the counter and looked. He went back but not to get wipes, broom, trash bags, etc. He went on working as if nothing was said to him. I left and waited to see if anyone was going to come and clean. Nope! The reviews going back 8 months have the same complaints and pictures. Obviously the owner does not care because the only response to the MANY complaints is "reach out to us so we can help!" Why would the owner expect someone to reach out to them instead of going in there, managing the place, cleaning that place up or shutting it down!

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