Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and mishandling of orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold meals and poor quality.
Cleanliness
A few reviews praised the cleanliness of the location, but others noted issues with smoke and unsanitary conditions.
Speed of Service
Mixed feedback on service speed; some praised quick service while others experienced long waits.
KR
kumar rambaran
Dec 18, 2025
1.0
The Customer service sucks here!!! The person at the drive tho sucks. I went to order food for my co- worker and my self. My co worker changed her drink order so when I got to the window to pay I try to tell her I didn’t want lemonade I want Pepsi and she didn’t wanted to change my order she said I have to pay for a new drink which I did because it’s for my coworker. And she just throw away the lemonade. I wouldn’t recommend this Wendy’s to anyone. The service really sucks here!!!! Today is 12/18/2025 I was there about 11:45 am
VG
Vina Gaith
Dec 15, 2025
1.0
every. single. time. that i give this place a chance it gets worse...im finally writing a review ...its just unacceptable when people are spending money to eat and this place completely disrespects the customer by handing out garbage quality food.
JE
Johnny Estephan
Nov 7, 2025
1.0
Usually I never give a 1 star review for any restaurant, I am so careful to always tell the truth and share honest review, however, I try to give grace for all businesses around the states by giving a decent and good reviews, but not this place at all. From the moment we entered the place, the employee at the register was so mean, we ordered our food online. 3 separate orders for my sister in law, my wife and myself. Same order, but he gave us only 2 and he said I didn't receive the third order. Then my wife showed him the order online and that we ready paid, he said I dont care, I didn't recieve it. Now my wife was kind with him and tried to explain for him but he started shushing and hashing my wife, and he actually said: I am talking now stop talking, I didn't recieve the order and I dont care what you say, my wife was mad but calm, but I had to jump in and get myself in the conversation. He was such a rude person, and he has no manners at all, my pregnant wife started to cry and my 2 years old daughter was in shock of what's going on. When we asked to speak to manager, they told us that he was the manager and there is no else to talk with! Hence, the management needs to deal with such a toxic person and should hire a better person who knows how deal with the customers. Inconvenient place, i don't recommend at all and I was disappointed with they way they treated us. I add to that, that the food was cold and looks creepy!
AP
Andrew P
Nov 3, 2025
4.0
Solid Wendy’s - one of the better ones. Clean, nice employees.
BD
Brianna DaVault
Aug 6, 2025
1.0
Absolutely terrible all around! I went in specifically for the Netflix Wednesday collab and ordered the meal. First they made my frosty with the wrong flavor and when I asked them to fix it, they brought me out the correct flavor but in a smaller size than what I ordered, so I brought it up to them and kindly asked them to fix it and the man behind the counter threw a fit, literally, and grabbed the frosty and threw it aggressively in the trash and yelled profanities while making a new one. Once I got my order I was checking it to make sure everything else was right and I noticed that it only came with 2 of the mystery sauces instead of the 4 it is supposed to come with and I had paid for. So I asked about it and again the man threw a fit and started yelling again, so I just let it go and walked out with my incomplete meal! Not to mention all the people working barely spoke English so trying to get someone else to help to fix the problem was not an option.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's is open every day from 6:30 AM to midnight.
Does this Wendy's in Chester, NJ serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in Chester, NJ?
Delivery availability depends on your location; please check via the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact this Wendy's location for questions or feedback?
You can call (908) 879-8867, use the Wendy's Contact page online, or call Customer Care at 888-624-8140.
What payment methods does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's located?
This Wendy's is located at 35 U.S. Hwy 206 S., Chester, NJ 07930, United States.
Are there any nearby restaurants or dining options near Wendy's?
Nearby dining options include Chester Diner, Corbo Jewelers (which also serves food), and Larisons Restaurant steakhouse.
What nearby places can I visit for fitness or wellness before or after eating at Wendy's?
You can visit Sweat Hot Yoga, Peak Performance Fitness and Wellness Center, or Chester Karate Academy, all close by for fitness and wellness activities.
Where can I find banking or financial services near Wendy's?
Valley Bank and PNC bank branches are located nearby for your banking needs.
Does this Wendy's offer any digital ordering options?
Yes, you can order via the Wendy's mobile app or the website at order.wendys.com, which also supports delivery and pick-up options.