Wendy's

3.5
1026 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2400 Church Rd, Cherry Hill, NJ
08002, United States

Hours

Reviews

3.5
1,026 reviews
5 stars
375
4 stars
252
3 stars
129
2 stars
71
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude attitudes and mistakes with orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile orders.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or stale food, while others found it acceptable.

Cleanliness

Concerns raised about the cleanliness of the restaurant, particularly in the dining area and restrooms.

Staff Performance

Inconsistent staff performance noted, with some employees praised for their friendliness while others were criticized for unprofessional behavior.
  • ZF
    Zhiheng Feng
    Jan 5, 2026
    1.0
    Arrived for an Uber Eats order and the staff refused to complete it. Appears they were not properly set up for delivery orders. Disappointing and unprofessional.
  • EW
    Eleanor Wilson
    Dec 28, 2025
    1.0
    Went in the drive thru and the lady said we could only order through a delivery service? Had no idea what that meant. Really weird and rude vibes most people got out of line for waiting forever too
  • BS
    Beth Soliman
    Dec 22, 2025
    1.0
    I am not trying to be mean but lady did not give me 60 cents change until I asked for it. I requested 4 ketchup and she did not give and then got an attitude when I asked. The fries were so old and dry like it was the last of the last that they were almost inedible. I told the lady not to be mean but these are so old and hard and she ignored me, rolled her eyes and walked away. This happened December 22nd at 2:20 pm. I am not trying 5o be mean but it was so unnecessarily rude and the fries were so bad they shoukd have replaced or refunded.
  • TR
    Thalia Rodriguez
    Dec 1, 2025
    1.0
    Come here way to often and the customer service at the drive tru is always garbage. Moody tone of voice, not listening to orders , talking to other employees while ordering. Overall just bad customer service
  • EB
    Eric Booker
    Oct 25, 2025
    1.0
    No good work ethics, can't follow simple customer needs in a order. You have to ask for ketchup, napkins and a damn straw. Junior cheese burgers don't come with bacon on it! Hope someone actually reads these reviews and take them seriously. 2025 and your still can't get it right Wendys location

Frequently Asked Questions About Wendy's

Is Cherry Hill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Cherry Hill?

The Wendy's drive-thru in Cherry Hill is open daily from 6:30 AM to midnight.