Dunkin'

3.9
242 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cherry Hill, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2325 Route 70 West, Cherry Hill, NJ
08002, United States

Hours

Reviews

3.9
242 reviews
5 stars
129
4 stars
42
3 stars
20
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of basic etiquette.

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong food preparation, leading to dissatisfaction.

Cleanliness

Feedback indicated that the establishment's cleanliness was inconsistent, with complaints about dirty bathrooms and unsanitary practices.

Food Quality

While some customers praised the food, others noted issues with cold or poorly prepared items, particularly coffee and bagels.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good service from specific employees, indicating that experiences can vary.
  • EC
    Erik C
    Oct 9, 2025
    5.0
    Absolutely amazing apple pie.
  • NM
    Nancy Mazahreh
    Oct 7, 2025
    2.0
    Very rude staff
  • CJ
    Clarissa Jovida
    Oct 6, 2025
    1.0
    Terrible service! Staff is very unprofessional! Went there and ordered a matcha latte, and the worker gave us the latte with most of the matcha powder undissolved. I told them why is it like this and they said because “its powder!” and they said its okay. We made it fast so the powder still there. I said who wants to drink powder?! I was furios!! None of the 2 went and resolved my problem, instead they just talked in their language.
  • RC
    Robert Chew
    Sep 30, 2025
    5.0
    Had ro buy $600 in gift cards. Cashier was very good
  • GS
    Gurmeet Singh
    Sep 24, 2025
    3.0
    The establishment was staffed by two Indian gentlemen, and the premises appeared clean. However, their demeanor was perceived as impolite, with no greetings offered. The coffee, prepared with excessive sugar, prompted a request for adjustment, which was met with a dismissive comment in Gujarati, followed by the employee's departure. In contrast, employees at Dunkin' Donuts, also often operated by Indian individuals, generally exhibit better customer service skills, including basic greetings. It is recommended that the staff in question be trained on fundamental customer service etiquette.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cherry Hill, NJ?

Dunkin' in Cherry Hill, NJ is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services for your convenience.