Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cherry Hill, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of basic etiquette.
Order Accuracy
Several customers reported issues with incorrect orders, including missing items and wrong food preparation.
Cleanliness
Customers noted that the establishment was not consistently clean, with complaints about dirty bathrooms and unsanitary practices.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, suggesting that experiences can vary significantly.
EC
Erik C
Oct 9, 2025
5.0
Absolutely amazing apple pie.
NM
Nancy Mazahreh
Oct 7, 2025
2.0
Very rude staff
CJ
Clarissa Jovida
Oct 6, 2025
1.0
Terrible service! Staff is very unprofessional! Went there and ordered a matcha latte, and the worker gave us the latte with most of the matcha powder undissolved. I told them why is it like this and they said because “its powder!” and they said its okay. We made it fast so the powder still there. I said who wants to drink powder?! I was furios!! None of the 2 went and resolved my problem, instead they just talked in their language.
RC
Robert Chew
Sep 30, 2025
5.0
Had ro buy $600 in gift cards. Cashier was very good
GS
Gurmeet Singh
Sep 24, 2025
3.0
The establishment was staffed by two Indian gentlemen, and the premises appeared clean. However, their demeanor was perceived as impolite, with no greetings offered. The coffee, prepared with excessive sugar, prompted a request for adjustment, which was met with a dismissive comment in Gujarati, followed by the employee's departure.
In contrast, employees at Dunkin' Donuts, also often operated by Indian individuals, generally exhibit better customer service skills, including basic greetings. It is recommended that the staff in question be trained on fundamental customer service etiquette.