Dunkin'

Reviews

• JB

  Jordan Bush

  5 days ago
  1.0
  i always give this dunkin the benefit of doubt and try coming again, but i’m constantly missing pieces in my orders. it’s just extremely frustrating when i’ve tried ordering here multiple times thinking it’s just a bad day when it’s all bad days
• AB

  A. Blush

  Nov 1, 2025
  1.0
  Terrible service. My coffee was cold, and they refused to honor the coupon they mailed out to customers. They claimed it had already been used, which isn’t true, if it had been, they would’ve taken it after it was redeemed. The staff seemed very unorganized.
• CJ

  Cliff Jones

  Oct 2, 2025
  5.0
  New location on Springdale/Carnegie. Same kind staff. Good coffee and donuts
• SB

  Sean Barrett

  Sep 19, 2025
  1.0
  Gone here a couple times and gotten the standard "we don't really care" attitude and that is what it as, I got my order and things were usually correct. Today I was charged for multiple drinks when I had only ordered my regular, I asked about this immediately as I was handed the recipiet (less than a minute after they ran my card) and was told "I can't do anything to fix that and neither can the manager". Worst part is they didn't even give me the drinks they charged for, just said "Come back another time and I'll fix it".... This was going to be a convenient stop for coffee on my way to work, but my office and I are going to look elsewhere as we've all had similar service issues from the staff now.
• GH

  Giavanna Hill

  Aug 22, 2025
  1.0
  I used to come to this Dunkin' multiple times a week in the mornings and always had a great experience — the staff was friendly, and service was quick. However, this was my first time visiting in the afternoon, and unfortunately, it was a completely different experience. I asked a simple question about a charge for a pup cup, since I had never been charged for it in the past. I wasn't upset — just curious — but the employee was rude and completely dismissive. It was a disappointing interaction, especially compared to the great service I’ve received in the past. Because of this experience, my coworkers and I won’t be returning to this location.

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