Dunkin'

2.1
156 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cherry Hill, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1490 Haddonfield Berlin Rd, Cherry Hill, NJ
08003, United States

Hours

Reviews

2.1
156 reviews
5 stars
37
4 stars
2
3 stars
3
2 stars
6
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times at both the drive-thru and in-store, often exceeding 15-30 minutes.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food or drink preparations.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative overall experience.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions, including dirty floors and bugs on pastries, indicating a lack of proper maintenance.

Management Issues

Customers expressed concerns about poor management and lack of training for staff, leading to ongoing service problems.
  • BI
    Briana Isler
    4 days ago
    1.0
    They are extremely slow, their customers service skills are horrible. The always miss something out of my order and they burn everything!
  • EC
    Earl Chavez
    Oct 25, 2025
    1.0
    this might be the worst dunkin in the tristate area, always have to wait almost 15 minutes at the drive thru for someone to even take your order
  • EE
    elly
    Oct 3, 2025
    1.0
    wow. just wow. i arrived at this dunkin location at 6:45am and didn’t leave until 7:25am, and i was the only person there. in the drive thru, i was waiting for someone to take my order for about 15 minutes. when my order was finally taken and i pulled up to the window, they had made 2 out of 2 of my drinks wrong and forgot my donut, egg bites, and hashbrowns. the POS machine was not working and took about 10 minutes to fix. while waiting at the window, i saw no staff working on my order, but i did see a staff member FEELING UP another’s butt. in front of customers and all the while not doing their job. this location is very convenient for me since it’s right before 295 north, but unfortunately i can’t go there anymore. sad.
  • MT
    Maria Torres
    Sep 21, 2025
    5.0
    Nice location looks new clean great to stop on my way to work get my Coffee & corn muffins the cinnamon bum are also good.
  • YU
    Yakup Usta
    Sep 3, 2025
    1.0
    I am writing this review in the store have my coffee and sandwich! But, this is bad! We are waiting for 30 minutes on the line, only two other customers front of us and then wait for another 20 minutes to get the food. It’s really bad management and runs on Dunkin’ business. They don’t know what do. It’s a terrible business service. Probably nobody check on reviews. Because I just saw other reviews their reviews were bad, also! That means they are bad business and services!

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Cherry Hill, NJ?

Dunkin' in Cherry Hill, NJ is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.