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Dunkin'

2.1
(168 reviews)

Business Details

(856) 285-5729
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cherry Hill, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1490 Haddonfield Berlin Rd, Cherry Hill, NJ
08003, United States

Hours

Reviews

2.1
168 reviews
5 stars
42
4 stars
2
3 stars
3
2 stars
7
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or mistreated.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Speed of Service

Customers frequently complained about long wait times, both in-store and at the drive-thru, often citing slow service even when few customers were present.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions, including bugs on pastries and dirty floors, alongside complaints about the quality of food and drinks.

Management Issues

There were calls for better management and staff training, with many customers expressing dissatisfaction with the overall operation of the location.
  • LH
    Liza Hana
    6 days ago
    1.0
    Please welcome to this location if you want to have miserable and bad service. There’s plenty otter business around to have better luck.
  • PR
    Pamela Ross
    Feb 17, 2026
    1.0
    I just went thru the drive thru and ordered a sweet black pepper bacon and egg with white cheddar cheese on croissant and a hot coffee. Coffee was good, but the sandwich they gave me wasn't what I ordered it was a sausage and egg with orange cheddar cheese on croissant. I went to look for my receipt to call them but they didn't even give me that. I've been at this location and every single time they mess up my order. I'm so tired of this and when I tried to call it said the calls were restricted. This is the worst Dunkin donuts ever. They do not pay attention to peoples orders.
  • AM
    Alicia M
    Feb 9, 2026
    1.0
    Waited in line almost 20 mins only one other car in the drive through. Asked for an everything bagel they gave me a bagel with a smidge of seasoning. Asked for lightly toasted and clearly this is toasted toasted. Ordered hash browns and they gave me old hard and cold hash browns
  • CB
    Chris Bruder
    Feb 4, 2026
    1.0
    Slow slow slow. Slowest Dunkin I’ve ever been to for morning rush. They would fail drive through timers.
  • DZ
    DON ZAPP
    Jan 26, 2026
    2.0
    Lid wasn't put on coffee properly the handed me through the drive through window . Spilled all over me, the car door, dash, seat, etc before I even had a chance to check the lid. Their solution was handing me a new coffee and two napkins. Unbelievable... I buy coffee at Dunkin Donuts twice a day from different locations in my travels. I never have issues like this.

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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