M2O Burgers & Chicken is a fast-casual American restaurant that specializes in made-to-order burgers and chicken sandwiches. Customers can use touch-screen kiosks to customize their orders, choosing from a variety of fresh ingredients. M2O's burgers are made with 100% Certified Angus Beef, and the chicken is always cooked to perfection. The restaurant also offers a selection of sides, and shakes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.